- Responsibilities—what you'll do:
- Chat and Email Support
- Product and Feedback Monitoring
- Database Management
- Team Coordination
- Customer Engagement
- Customer Care
- Sales and Lead Generation
- Complaints Resolution
- Product Knowledge
- Customer Satisfaction
- Requirements:
- Fully fluent in English
- Skilled in the use of apps and technology
- Ability to commit long-term and full-time
- Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
- No work experience is required, but we will take any work experience you have into account
- This position is for serious, career-oriented candidates
- Other qualities we look for:
- Track record of success at work or in school
- An ability to solve complex problems with minimal guidance
- Experience in high performance work or school environments
- Skilled at anticipating team members' needs
- Willingness to work hard and persevere
- Intellectual curiosity and resourcefulness
- Professionalism
- What we offer:
- Best salaries in the industry
- Permanent ability to work from anywhere in the world
- Opportunities for growth and advancement
- A fast-paced and collaborative environment
- Warm and friendly company culture
- Full benefits
- Benefits at Persona:
- Health insurance
- Unlimited paid time off (paid sick and vacation leaves)
- Annual bonuses based on performance
- Monthly tech allowance
- Opportunity to be paid in your currency of choice
- Others depending on seniority
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