- Work in an energetic call center environment answering inquiries coming through customer emails, social media or live chat.
- Process customer's orders and assign to related couriers.
- Listen to customers' questions and concerns, and provide answers or responses.
- Handle returns or complaints.
- Record details of customer contacts and actions taken.
- Research answers or solutions as needed.
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Customer Service Representative
منذ أسبوع
Tree Top Staffing LLC Amman, الأردنAbout the job · We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: · Managing large volume of customer call ...
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Customer Service Representative
منذ يوم
Cross Jordan for Food Supplement Amman, الأردنReplying to our customers via social media and phone. · Advising Customers on which products suits them best. · Tracking and controlling the delivery process. · Helping dissatisfied customers. · Contacting influencers and high-profile individuals and sending them gift boxes. · ...
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Customer Service Representative
منذ يوم
CsMena Amman, الأردنCommunicate with customers via phone, email, and chat · Provide knowledgeable answers to questions about the product, pricing, and availability · Work with internal departments to meet customer's needs · Data entry in various platforms · ...
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Customer Service Representative
منذ يوم
Twig Amman, الأردن1- Manage large amounts of incoming phone calls. · 2- Generate sales leads. · 3- Identify and assess customers' needs to achieve satisfaction. · 4- Build sustainable relationships and trust with customer accounts through open and interactive communication. · 5- Provide accurate, ...
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Customer Service Representative
منذ أسبوع
HTT-High Tech Talents Amman, الأردن· • Process Customer Orders. · • Customers account management. · • Responding to Customer Inquiries, Phone Call & Emails in a very timely manner. · • Follow up on customer's orders via emails and calls. · • Sales Managers support. · • Processing documents for products, shipping ...
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Customer Service Representative
منذ 15 ساعة
Persona Amman, الأردنResponsibilities—what you'll do: · Chat and Email Support · Product and Feedback Monitoring · Database Management · Team Coordination · Customer Engagement · Customer Care · Sales and Lead Generation · Complaints Resolution · Product Knowledge · Customer Satisfaction · Requiremen ...
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Guest Service Representative
منذ 15 ساعة
Zaman Travels Amman, الأردن· • Handling guest arrival with pick up request and arrange the transportation. · • Assist with guest luggage as and when required. · • Give all hotel facilities information to the guest and assists them in the car. · • Inform the reception manager, concierge, or guest relation ...
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Customer Service Representative
منذ يوم
Extensya Amman, الأردنCommunicating with customers over the phone or via none voice channels (Chat, Emails, and Social media) · - Manage and resolve customer complaints · - Identify and overcome objections · - Able to handle calls or none voice channels in a pressure environment · - Should be capable ...
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Customer Service Representative
منذ 15 ساعة
Binance Amman, الأردنMinimum 1 year experience in customer service, preferably in finance or E-commerce industry · College degree or above · Native-level fluency in Arabic, and advanced English is mandatory to support our users in this role · Previous experience with cross-functional support will be ...
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Junior Customer Service Representative
منذ أسبوع
Saferoad Information Technology Co. Ltd Amman, الأردنJunior Customer Success Representatives manage a queue of incoming customers and clients contacts (phone, chat, and email) and tickets on a daily basis. · Assist merchants to facilitate timely issue resolution. · Provide world-class customer service to our merchants to help culti ...
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EastNets Amman, الأردنHandling inbound and outbound calls and customer correspondents · Answer customer s general queries and concerns and following up on open cases · Handling customer complaints assigned by the CS TL or CS manager and providing appropriate solutions and alternatives within the time ...
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CsMena Amman, الأردنAbout the job · German-Speaking Customer Service Representative Key Responsibilities: · Respond to customer inquiries and provide product/service information in German. · Assist customers in resolving issues and concerns through various communication channels (phone, email, chat) ...
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Call Center Member Service Representative
منذ 15 ساعة
University Federal Credit Union Amman, الأردنAnswer phone calls from members providing accurate information. · Offers solutions and assist with members financial needs. · Meeting the metrics of the position. · Post transaction into members accounts accurately and in a timely manner. · Handles duties regarding Bill Pay, Onli ...
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Dolead Amman, الأردنNous sommes leader de la génération de leads et soutenons la croissance de 200 clients à travers 15 pays. Nous avons la chance d'avoir une équipe d'experts, travaillant à distance et dans nos bureaux en France et aux États-Unis, avec 16 nationalités différentes représentées. · Do ...
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Call Center Representative
منذ يوم
Oshea Cosmetics Amman, الأردنRole Description This is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent ...
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Senior Customer Service Agent
منذ 15 ساعة
Global City for Translation Amman, الأردنMaintaining a positive, empathetic, and professional attitude toward customers at all times. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our products inside and ...
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Inside Sales Engineer
منذ يوم
Emerson Electric Co. Amman, الأردنProvide total support to Rosemount sales representatives and their customers by providing technical support, pre-sale, and postsales activities. · Act as single point of contact for customers and sales representative. · Provide general technical support on all Rosemount products. ...
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Marketing Manager
منذ 3 أيام
Talal Abu-Ghazaleh Global Amman, الأردنWe are looking for Marketing Manager (BMS/Smart Systems/Home Automation) for Jordan KSA Responsibilities Our client is a newly established branch for an International holding Company that deals with BMS, Smart Systems Home Automation. Our Client is currently looking to hire a tal ...
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Web Developer
منذ 6 أيام
HTT-High Tech Talents Amman, الأردنJob Overview · We are looking for an enthusiastic Advertising Sales Representative to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potenti ...
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Lead Product Designer
منذ 15 ساعة
Carry1st Amman, الأردنFull Time position · Primary Purpose · Conduct insurance premium audits for Worker s Compensation and General Liability policies by auditing policyholder s records, and applying manual rules and company · Essential Functions and Responsibilities Job Description · As a Premium ...