- Responsible for the customer support experience with Microsoft
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group/engineering group
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
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Cloud Identity
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Microsoft Corporation Amman, الأردنMicrosoft Office: Ability To Utilize Advanced Office Suite Products Such As Word, Excel, PowerPoint, Teams, And SharePoint. · Able To Effectively Express, Transmit, Understand, And Interpret Complex Information And Ideas Verbally And In Writing. · Able To Make Rational Decisions ...
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Sales Director Field Sales
تم العثور عليها في: DrJobEn JO A2 - منذ 12 ساعة
Saviynt Amman, الأردنAbout the job · Saviynt's Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. · The company brings together identity governance (IGA), granular application access, cloud security, and ...
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Cloud Administrator
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Petra Engineering Industries Co Amman, الأردنAbout the job · Company Description Petra Engineering Industries Co.; a market leader in the design and manufacturing of high quality commercial and industrial HVAC equipment; seeks to hire Azure Cloud Administrator with the following: Role Description This is a full-time on-sit ...
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DevOps Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
AstraZeneca Amman, الأردنThe role · In this role you will join a global team of engineers (software, data, MLOps), architects, BAs, PMs, in our Augmented Biologics Discovery Platform to support biologics and antibody drug discovery as a Cloud and DevOps Engineer. The following will form part of the role: ...
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Technical Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 12 ساعة
MICROSOFT Amman, الأردنWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...
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Graph Data Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Jumio Corporation Amman, الأردنAbout the job · We are looking for a graph data engineer. In this role, you will get to work alongside various experts in product and engineering. · Example Responsibilities: · Develop real-time graph data pipelines that capture and process relevant data, integrating vector datab ...
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Web3 Community Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Global Blockchain Show Amman, الأردنOpen Position: IT Security Risk Governance Manager (Shared Services) · A Shared Services company is looking for IT Security Risk Governance Manager to join the team and be based in the Selangor · Key responsibilities include: · Good experience in developing and managing IT secur ...
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Service Desk Admin I NOSC
تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام
V2X Inc Amman, الأردنService Desk Admin I (NOSC)Responsibilities · Provide enterprise level technical support and non-technical support regarding ITSM incident requests. · Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of esca ...
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Information Assurance Analyst I
تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام
V2X Inc Amman, الأردنInformation Assurance Analyst IResponsibilities · Responsible for providing key government personnel with policy coordination and interpretation support, general information security support, and assisting with the development and implementation of a defensive security program th ...
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Information Technology Manager
تم العثور عليها في: beBee S2 JO - منذ 4 أيام
ePalm solutions Amman, الأردن دوام كامل"Job Purpose · PaymentsCo offers country-level Identity and Payment solutions that reduce fraud, and improve operating margins and · user experience. · The Information Technology Manager will be responsible for leading and overseeing all aspects of the corporate IT · department. ...