- Preclearance is the key to achieve 100% customer satisfaction hence you should be able obtain data from the systems viz. ECIS / GEMA to inform the customer about their shipment arrivals and update status and computation along with the clearance confirmations.
- Acquire accurate and up to date information from customers by phone, fax or email to expedite the custom clearance formalities.
- Ensure correct documentation, faxes, paperwork and images, is prepared for custom clearance and forwarded to Ground Operations in accordance with the procedures.
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Gateway Agent
منذ يومين
Deutsche Post Amman, الأردنTo ensure all networks, country and customer inquiries, special requests, traces and service incidents are actioned in a timely and pro-active manner. · - Control the processing of non-confirming shipments received at Amman Hub. · - Ensure all shipments in the Lost & Found cage a ...