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Amman

    Customer Success Advisor - Amman, الأردن - myGwork

    myGwork
    myGwork Amman, الأردن

    تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

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    وصف
    • Orchestrate a high volume of quality engagements via phone, email, social media, and other mechanisms to maximize impact on customer success within a defined territory
    • Build relationships and collaborate with sales teams and both internal and external partners to achieve renewal and expansion of the business relationship with customers
    • In collaboration with the territory sales teams, develop account plans to utilize available resources, manage time and resources, and achieve or exceed assigned goals
    • Discover through customer engagement the customer's challenges specific to their industry
    • Support a customer's journey through onboarding, adoption, retention, and expansion to achieve customer success
    • Articulate business workflow and industry trends that improve the customers' challenges
    • Employ provided technology solutions to document all customer opportunities and customer activity
    • Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success, together with reseller partners and internal sales teams
    • Respond to partner and customer inquiries
    • Link business processes with product and technical solutions
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