- Design and implement a wide range of Contact Center technologies and AI solutions including but not limited to IVR's, CTI, Intelligent Routing, Desktop Servicing Applications, Digital and RPA solutions, and Call Recording and Analytics as well as ensure delivering the planned business outcomes post-implementation
- Work closely with multiple internal business groups and external vendors and solution providers to ensure project solutions are aligned with the overall business and technology requirements
- Coordinate and analyze business requirement across all self-service functions i.e. IVR ,Digital ,AI and develop strategy to support business needs
- Ensure all self-service platforms are developed on a regular basis in order to reduce cost and enhance customer experience and satisfaction levels
- Provide support, Proof of Concept (POC), prototypes in various contact centers
- Constantly monitor Contact Center Technology & AI solutions best practices across the local and international Telecommunications and other services industry and come up with proposals
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Information Technology Supervisor
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Rotana Amman, الأردنAnalyzing existing computer systems and making recommendations for upgrades and improvements. · Developing and overseeing the installation of systems, which include software and hardware. · Performing tests and troubleshooting, as well as quality assurance. · Implementing safety ...
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IT Supervisor
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Four Seasons Hotel Amman, الأردنInstall and Maintain Computer Systems- IT Supervisors generally run the IT team that initially installs a company's internal network and computer systems. They analyze a company's technology needs, develop systems and software, implement hardware and software, conduct tests and m ...
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Wellbeing Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Save the Children Jordan Amman, الأردنDevelop plans to implement and roll out the relevant wellbeing trainings for teachers and supervisors. · Develop training plans, materials, and tools. · maintain effective communication with training participants through different means. · Facilitate training courses (online and ...
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Education Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Save the Children Jordan Amman, الأردنDevelop plans to implement and roll out the relevant TPD trainings for teachers and supervisors. · Develop training plans, materials, and tools specified for Teacher Professional Development and programmatic purposes. · maintain effective communication with training participants ...
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Education Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Save the Children Jordan Amman, الأردنDevelop plans to implement and roll out the relevant TPD trainings for teachers and supervisors. · Develop training plans, materials, and tools specified for Teacher Professional Development and programmatic purposes. · maintain effective communication with training participants ...
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Food Safety Quality Regional Lead
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Cargill Amman, الأردنDevelop and execute preventive activities and resolve issues. · Address issues of noncompliance or nonconformance to food safety and quality standards with appropriate urgency. · Research and evaluate new technologies that could significantly benefit the corporation. · Document t ...
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Technical Team Lead
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Image Technologies ITEC Amman, الأردنbout the job · A software development leader all the activities of the software development group; sets attainable goals to team members in order for the project to be finished on time; provides guidance to team members to encourage work productivity; makes sure the timeline is f ...
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Project Assistant Communications
تم العثور عليها في: DrJobEn JO A2 - منذ ساعتين
International Organization for Migration Amman, الأردنAssist with communications activities in an assigned area or areas, such as such as case consultation, the information center and/or public affairs. · Assist in providing efficient and effective case consultation services for individuals who appear in-person, by providing efficie ...
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Data Associate with Arabic Alexa Data Services
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Amazon Amman, الأردنOpen Position: Equipment Installation & Servicing Technician (Payment Solutions Company) · A renowned Payment Solutions Company is looking for Equipment Installation & Servicing Technician to join the team and be based in the Kuala Lumpur This person will be the key person to res ...
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Screenings and AV Assistant
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
The Royal Film Commission - Jordan Amman, الأردنScreenings and AV Assistant · Job Summary: · Handling the technical setup for the indoor and outdoor film screenings related to the projects on hand in Amman and the Governorates. Testing movies prior to their screening. In addition to following up on the equipment maintenance ch ...
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Programme Analyst Reproductive Health Commodity Security NOA FTA
تم العثور عليها في: DrJobEn JO A2 - منذ ساعتين
UNDP Amman, الأردنContribute with the Health Policy Specialist in supporting the national efforts to scale up the voluntary Family Planning programme with regards to demand creation and service delivery in line with the UNFPA Family Planning Strategy; · Provide evidence together with the Health Po ...
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Digital Marketing Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Mafateeh IT & Media Solutions Amman, الأردنOpen position: Manager, Healthcare Operations (Central Region) · A Healthcare Consulting Industry is currently hiring for Manager, Healthcare Operations to manage the Central Region department and be based in the Kuala Lumpur · Key responsibilities and requirements include:Good ...
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Power System Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
SPECIALIZED TECHNICAL SERVICES Amman, الأردنOpen Position: Senior DevOps Engineer (MNC IT Company) · An MNC IT Company is currently hiring Senior DevOps Engineer to join the team and be based in the Kuala Lumpur · Key responsibilities include: · Actively participate and working closely with local and regional technical en ...
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Community Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Global Blockchain Show Amman, الأردنOpen Position: Manager, Data Science (Services-based Company) · A reputable Services-based Company is looking for Manager, Data Science to join the Data Science team and be based in the Kuala Lumpur · Key responsibilities include: · Work closely with key stakeholders to understa ...
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Mechanical Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Philip Morris International Amman, الأردنDo you have a passion for technical career? Are you an excellent team player with exceptional analytical skills, self-organized and achievement oriented? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all the ...
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Business Development Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
CryptoNewsZ Amman, الأردنThis is a remote position. · Are you looking out for an Internship Opportunity, Apply for the Abhyaz Internships.... · MTC is looking for a Robotics Engineer Intern who wants to gain industry experience. The candidate is expected to be a highly-motivated engineer with good commu ...
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Brand Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
CryptoNewsZ Amman, الأردنThis is a remote position. · Apply for the Abhyaz Internships.... · MTC is looking for a Civil Engineer Intern who wants to gain industry experience. The candidate is expected to be innovate in designing and developing plans / projects. If you are self-driven and ambitious tech- ...
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Manager Assistant Manager
تم العثور عليها في: DrJobEN AE A2 - منذ يوم
EY Amman, الأردنRelocate to Malta Dynamics CRM Techno Functional Consultant (Consulting/Big 4) · About the Client · Our Client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with ...
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Climate Adaptation Senior Analyst
تم العثور عليها في: DrJobEn JO A2 - منذ ساعتين
UNOPS Amman, الأردنFunctional Responsibilities: · The specific tasks for each assignment may vary depending on the needs of the requesting office. Under the overall guidance and oversight of the Strategic Initiatives Unit and direct supervision of the designated Supervisor within the requesting off ...
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Consultant for teacher professional development
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
UNICEF Amman, الأردنHow can you make a difference? · Scope of Work: Jordan Country Office (JCO) is working with MOE and partners to strengthen school leadership through a team-working approach to improve learning outcomes for all students including those who are vulnerable and have disabilities. · J ...