- Handle customer requirements /cases professionally minimize customer waiting time.
- Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries.
- Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis.
- Assist staff and customer to resolve difficult issues/ problems pertaining to Reservations and Ticketing on a daily basis.
- Encourage maximizing revenue for the Airline whenever possible.
- Input reservation request through telephone, arranges reservations and routing using timetables, airline manuals, reference guides, and tariff book.
- Maximize revenue, acting in the interest of the Company.
- Ensures proper issuance of ATB for all types of ticketing transactions to reduce debit notes.
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IT Technical Support Tier 2
تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة
IOM-International Organization for MigrationJordan Amman, الأردنProvide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the he ...
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Operations Team Lead
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
LigaData Amman, الأردنProvide top-level technical support, including problem resolution, change implementation, · meeting/calls and one-on-one technical support within SLAs for clients. · Ensure teams output meets quality and service level standards set by management and · clients. · Coordinate the da ...
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Call Center Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Royal Jordanian Airlines Amman, الأردنServicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services · Delivering service quality to the highest level · Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings a ...
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Laundry Valet
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
MARRIOTT International Amman, الأردنPosition Summary · Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. · Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a · flexible schedule. R ...