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Amman

    Customer Support Operator - Amman, الأردن - Quadcode

    Quadcode
    Quadcode Amman, الأردن

    تم العثور عليها في: DrJobEn JO A2 - منذ أسبوع

    Default job background
    وصف
    • We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele
    • . Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
    • Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer SupportOperator .
    • As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

      Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)

      Tasks in the role:

    • Answer customer inquiries via various channels;
    • Provide accurate information about the products of the company;
    • Resolve cases in timely and professional manner;
    • Maintain and update the company`s system.

    • Requirements:

    • Fluency in Spanish and English languages both written and verbal;
    • Previous experience on a similar position would be considerate as an advantage;
    • Customer focus personality;
    • Great communication and analytical skills.
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