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Amman

    Back Office Team Leader- UWallet - Amman, الأردن - Umniah

    Umniah
    Umniah Amman, الأردن

    منذ 4 أيام

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    وصف
    • Excellent knowledge of Fintech industry, products, and services.
    • Excellent knowledge of problem solving techniques, agent utilization tools & techniques, customer care channels, customer care applications, lead generation and referral.
    • Excellent knowledge of customer care processes and procedures.
    • Good command of English language both speaking and writing.
    • Good command of computer skills (MS Office).
    • Excellent command of communication skills .
    • Good knowledge of risk management fundamentals.
    • Projects coordination:scoping/planning/budgeting
    • Customer Support: Help desk support methods and techniques and business representation
    • Vendor Management
    • Testing: Software testing, testing and quality assurance
    • Excellent command of MS Office
    • Excellent command of English language writing and speaking