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IT Infrastructure Specialist
منذ يوم
Arab Bank Amman, الأردنEnsure Capacity planning, scalability, and availability of all infrastructure systems. · Develop operating and configuration manuals for all systems. · Ensure strict adherence to SLAs, PnPs & prompt closure to Audit findings. · Ensure IT related services continuity and efficient ...
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Infrastructure Specialist
منذ 3 أيام
TDM Group Amman, الأردنResponsible for ensuring that all incidents and problems are resolved within SLA and to ITIL standards via effective 2nd line support and systems management · Provide technical guidance in the installation, configuration and implementation of major products and technologies · Ide ...
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Managed Services Specialist-Infrastructure
منذ 4 أيام
CC Staffing International Ltd. Amman, الأردن· • Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1 · • Plan, Design and Implement customer solutions and configuration changes. · • Provide Level 1 with adequate ...
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IT Infrastructure Specialist
منذ يوم
Arab Bank Amman, الأردنAbout the job · Accountabilities & Key Roles : · Ensure IT Services continuity and efficient support to all units globally in Plc. · Contribute in the development of IT projects. · Adopt technical and security controls. · Monitor and tuning Database performance. · Database upgrad ...
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IT Infrastructure Specialist
منذ يوم
Arab Bank Amman, الأردنEnsure IT Services continuity and efficient support to all units globally in Plc. · Contribute in the development of IT projects. · Adopt technical and security controls. · Monitor and tuning Database performance. · Database upgrades and patching. · Ensure abidance with database ...
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Arab Bank Amman, الأردنInstalls and configures server hardware and software on physical and virtual servers running Windows Server, Active Directory, IIS, VMware ESX, Virtual Center, and others. · Troubleshoots Windows and ESX server OS issues; independently utilizes all available resources (knowledge ...
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United Nations Office for Project Services Amman, الأردنSupport Project Managers (PMs) in the implementation of their infrastructure projects with a focus on quality assurance and quality control; · Provide technical advice and quality assurance framework within the Hub in relation to infrastructure projects. S/he will be expected to ...
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Customer Service Specialist
منذ 17 ساعة
BusinessChat Amman, الأردنAbout the job · BusinessChat is building a marketing automation software helping e-commerce grow their revenues over WhatsApp. Backed by leading VCs in Saudi and Jordan, We are tapping into a billion-dollar industry. Equipped with talent and passion, we believe we can make a wo ...
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Field Service Specialist
منذ يومين
Karl Storz Endovision Inc Amman, الأردنDriven by key performance indicators, Field Service Specialist will complete target objectives related to preventative maintenance, instrument repair operations and influence competitor trades. · Drive a KARL STORZ vehicle within a defined territory to; work with the account's St ...
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Service Desk Specialist
منذ 4 أيام
Crossover Amman, الأردنWhat You Will Be Doing · Solving complex customer problems that our AI bot was unable to help them with · Asking insightful questions that get to the root cause of the customer's problem · Generating solutions using your product knowledge and our knowledge bases · Spending 25% of ...
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Customer Service Specialist
منذ 4 أيام
Ingot Brokers ltd. Amman, الأردنSupport the Juniors in answering Live Chat inquiries · Update the FAQs · Organization of the Leads data · Review escalated KYC and account opening cases · Research regulatory requirements when necessary · Ensure the flow of the transactions · Support clients in complex inquiries ...
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Customer Service Specialist
منذ 5 أيام
GoldenKeys For Property Management Amman, الأردنCustomer Support, Customer Service, and Customer Experience skills · Excellent phone etiquette and communication skills · Ability to maintain customer satisfaction · Attention to detail and accuracy in data entry · Ability to work well in a team environment · Experience in proper ...
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Services Sales Specialist
منذ 17 ساعة
Cisco Systems Amman, الأردن· • Developing and executing services sales strategy for assigned customer(s) · • Driving sales of new services within customers, driving programs, service product launches and best-practices; liaising with management on clients' side · • Forecasting and reporting the business, ...
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Customer Service Specialist
منذ 17 ساعة
Ferring Pharmaceuticals Amman, الأردنSales Planning per customer Review/participation in order to adjust sales forecast/sales planning Allocation plan when needed New product launch activities · Communication and products requirement alignment with supply chain actors Sales orders management Customer order/Purchase ...
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Customer Service Specialist
منذ 5 أيام
INGOT Broker Limited Amman, الأردنPromptly responding to customer queries via email, live chat, video, phone, and social media channels. · Immediately escalating serious complaints or issues that you are not equipped to deal with. · Liaising with colleagues or managers to find the best solutions to customers' iss ...
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PwC Middle East Amman, الأردنManagement Level · Senior Associate · Job Description & Summary · A career in our Capital Projects & Infrastructure Managed Services team will provide you with the opportunity to help our clients understand where they might have vulnerabilities and develop solutions to manage the ...
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Customer Service Specialist Analytics
منذ 17 ساعة
Amazon Amman, الأردنCustomer Service Specialist, Analytics · Experience defining requirements and using data and metrics to generate business insights. · Bachelor's degree in Engineering, Mathematics, Statistics or similar quantitative discipline. · 2-3 years in relevant experience as Business Analy ...
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Specialist IT Digital Workplace Services
منذ 17 ساعة
Hikma Pharmaceuticals Amman, الأردنReviewing end users' inquiries and technical support requests, as well as advising, recommending, and providing professional solutions related to software or hardware systems over the phone, email or in person accordingly. · Resolving complex issues and those that require special ...
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Customer Service Specialist Analytics
منذ 17 ساعة
Amazon Amman, الأردنWe are hiring a Civil 3D Draftsman for one of our clients in Doha. · Candidates who have the required qualifications and good experience may apply. · Work Location: Lusail · Requirements · Minimum 7-10 years of experience in the surveying field (back-office exposure). · Must hav ...
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DAI Amman, الأردنProject Background · The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality of essential services and protection for survivors of gender-based violence (GBV) in Jordan. The project has two outcomes: 1) survivor-centered institutional capac ...
Managed Services Specialist-Infrastructure - Amman, الأردن - CC Staffing International Ltd.
وصف
• Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1
• Plan, Design and Implement customer solutions and configuration changes.
• Provide Level 1 with adequate technical tools for monitoring and managing systems.
• Maintain and monitor the Data Center and NOC infrastructure.
• Advanced problem troubleshooting/isolation.
• Advanced problem resolution following written procedures.
• New procedures creations/initiations.
• Procedures maintenance and validation.