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Amman

    Assistant Manager - Amman, الأردن - FOUR seasons hotel

    FOUR seasons hotel
    FOUR seasons hotel Amman, الأردن

    منذ يومين

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    وصف
    • Oversee all aspects of the daily operation of the hotel's Room Service operation.
    • Supervise all Room Service personnel.
    • Respond to guest complaints in a timely manner.
    • Work with other F&B managers and keep them informed of F&B issues as they arise.
    • Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor on a daily basis through the time management system.
    • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
    • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. Provide feedback and appraisals as necessary.

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