وظائف
>
Amman

    Quality Specialist - Amman, الأردن - Amazon

    Amazon
    Amazon Amman, الأردن

    منذ 5 أيام

    Default job background
    وصف

    • About the job

      Description

      The Last Mile Analytics & Quality Team in Hyderabad is looking for Transportation Quality Specialist who will act as first level support for driver and delivery related programs

      Your solutions will impact our customers directly This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

      The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done.

      Major Responsibilities
    • Fluency in Arabic.
    • May listen calls in Arabic and transcribe it to professional English
    • Translation of content from Arabic to English and vice-versa
    • Analyze basic case level inputs and identify predictors / causes of business related problems and improve delivery / customer experience by case-level corrections
    • Identify and uncover areas of opportunity and highlight the same to managers.
    • Collaborate with intra-space multiple resources as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of programs.
    • Do root-cause analyses (when needed) within the space subject to availability of data
    • Key job responsibilities
    • Translation of data from pre-recorded calls & texts to professional English language and vice-versa
    • Excellent communication skills, proactive at identifying and surface gaps in the processes to Managers
    • We are open to hiring candidates to work out of one of the following locations:

      Hyderabad, TS, IND

      Basic Qualifications
    • Bachelor's degree/Advanced Diploma in AR
    • Fluency in Arabic
    • Good communication skills - should be able to facilitate flow of translated information (Arabic to English and vice-versa) between teams internal/external
    • Proficiency in Excel (pivot tables, VLOOKUP)
    • Demonstrated ability to work in a team in a very dynamic environment
  • EvoKey

    Quality Assurance Specialist

    منذ 6 أيام

    EvoKey Amman, الأردن

    Groupe RMO recrute pour le compte de son client un H tel de luxe bas Casablanca des Femmes de Chambres sur la ville de · Missions : · - Nettoyage et rangement des chambres · - R fection des lits et changement du linge · - Nettoyage des salles de bain, changement des serviettes ...

  • Amazon

    Quality Specialist

    منذ يوم

    Amazon Amman, الأردن

    Facilitates the execution of the world wide C- Ops QA strategy through local management and support teams. · Update quality documentation and communicate to carry forward lessons learned from quality concerns · Introduce new systems and procedures where appropriate · Communicates ...

  • Hello World Kids

    Quality Assurance Specialist

    منذ أسبوع

    Hello World Kids Amman, الأردن

    Perform various software testing methodologies and techniques. · Design, develop and execute test cases. · Playing a major role in designing, testing, and supporting the features. · Contribute to planning and following-up the sprint's tasks to ensure the deliverable that meets th ...

  • ENERBANK USA

    Quality Assurance Specialist

    منذ أسبوع

    ENERBANK USA Amman, الأردن

    Perform quality assurance calls for applications with home improvements that the Bank would like to further review · Handle and resolve escalated phone calls · Recommend appropriate action if further review is necessary and raise any observations or concerns to management in a ti ...

  • Arab Bank

    IT Quality Control Specialist Quality Assurance

    منذ 5 أيام

    Arab Bank Amman, الأردن

    Adhere to QC standards and related PnP. · Prepare and ensure readiness of test environment for various types of testing (i.e. SIT,). · Ensure isolation and protection of test environment from production environment. · Process sufficient and suitable tests for all the new applicat ...

  • Arab Bank

    Quality Control Specialist

    منذ يوم

    Arab Bank Amman, الأردن

    Adhere to QC standards and related PnP. · Prepare and ensure readiness of test environment for various types of testing (i.e. SIT,). · Ensure isolation and protection of test environment from production environment. · Process sufficient and suitable tests for all the new applicat ...

  • Advanced Technology Bureau - ATB

    Quality Assurance Specialist

    منذ 3 أيام

    Advanced Technology Bureau - ATB Amman, الأردن

    Develop, maintain, and execute manual test cases for major projects, maintenance, and emergency releases · Design and implement automation tests scripts, debug, and define corrective actions · Report, track, and monitor defects in the defect tracking system · Investigate defect r ...

  • SmartechBay

    Quality Assurance Specialist

    منذ 5 أيام

    SmartechBay Amman, الأردن

    · • Create detailed, comprehensive, and well-structured test plans and test cases · • Estimate, prioritize, plan and coordinate testing activities · • Identify, record, document thoroughly and track bugs · • Perform thorough regression testing when bugs are resolved · • Develop ...

  • Sprintive

    Quality Assurance Specialist

    منذ 6 أيام

    Sprintive Amman, الأردن

    Ensuring the overall quality of service delivered to assigned clients and achieving high levels of performance and customer service and establishing policies to ensure consistent, high-quality delivery performance. · Bachelor in Computer Engineering, Computer Science major or equ ...

  • Agile Technologies

    Quality Assurance Specialist

    منذ 3 أيام

    Agile Technologies Amman, الأردن

    Agile Technologies is seeking a talented-smart QA Specialist to join our team in Amman branch in Jordan, if interested, please check the job qualifications below: · QA Specialist with 3-6 years of experience · Strong knowledge of software QA methodologies, tools, and processes ...

  • United Nations Office for Project Services

    Infrastructure Specialist Senior Quality Engineer

    منذ 5 أيام

    United Nations Office for Project Services Amman, الأردن

    Support Project Managers (PMs) in the implementation of their infrastructure projects with a focus on quality assurance and quality control; · Provide technical advice and quality assurance framework within the Hub in relation to infrastructure projects. S/he will be expected to ...

  • UNICEF

    Resource Mobilisation and Partnership Officer

    منذ 6 أيام

    UNICEF Amman, الأردن

    Support the Director and the Programme Specialists in maintaining effective and positive relationships with all decentralized representatives of potential donors; · Keep up to date on the latest developments and initiatives of relevance (e.g. donor trends, new funding initiatives ...

  • goFluent

    LHSS Jordan

    منذ يومين

    goFluent Amman, الأردن

    Collect data, documentation and any validation process needed on a regular basis to measure and double check the achievement against the performance indicators. · Update activity dashboards and trackers required to track indicators monthly. · Support the Senior MEL Specialist to ...

  • UNICEF

    Partnerships Officer

    منذ يوم

    UNICEF Amman, الأردن

    Interagency Programme Coordination: UNICEF is pen-holder for a multiageny (five agencies) donor action in 2022. The Partnerships Officer will be responsible for the pen-holder related tasks, including: coordination of all major reports, proposals, technical working group meetings ...

  • World Vision International

    Technical Manager

    منذ 3 أيام

    World Vision International Amman, الأردن

    Lead the technical specialists' team, ensuring context appropriate, best practice, quality designs across all funding according to prioritized child well-being and donor objectives. · Work with flexibility and agility to ensure technical specialists are available to meet organiza ...

  • Bluemina Citizenship & Immigration

    Digital Marketing Specialist

    منذ 3 أيام

    Bluemina Citizenship & Immigration Amman, الأردن

    We are looking for a full time digital marketing executive to manage all online paid activities. A specialist that can develop, implement, track and optimize our online digital marketing campaigns across all digital channels. · The specialist will be responsible for managing sear ...

  • Chemonics International

    Communications Specialist

    منذ يوم

    Chemonics International Amman, الأردن

    Disseminate lessons learned and successes during project implementation, working with the MEL team lead and MEL specialists · Disseminate best practices to internal (home office) and external stakeholders, as appropriate · Compile relevant data on project indicators for contract ...

  • GOLDEN KEYS PROPERTY MANAGEMENT LTD.

    Sales And Marketing Specialist

    منذ أسبوع

    GOLDEN KEYS PROPERTY MANAGEMENT LTD. Amman, الأردن

    GOLDEN KEYS PROPERTY MANAGEMENT LTD. is a real estate company based out of Banbury, United Kingdom. We specialize in providing high-quality property management services to our clients, and we pride ourselves on our dedication to customer satisfaction. Our team is made up of exper ...

  • DAI

    System Management Specialist

    منذ 5 أيام

    DAI Amman, الأردن

    Position: System Management Specialist · Level of Effort: Full-time LTTA · Base of Operations: Amman, Jordan · Position Reports to: Institutional Capacity Lead · Project Background · The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality o ...

  • UNDP

    Humanitarian Analyst

    منذ أسبوع

    UNDP Amman, الأردن

    Continuously analyze the situation in the camps and host community and provide report to the Programme Coordinator on the major changes and trends; · Support the programme team in ensuring that the implementation of the SRHR and SGBV humanitarian interventions inside the camps an ...