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    Guest Service Agent - Amman, الأردن - The Luxury Collection

    The Luxury Collection
    The Luxury Collection Amman, الأردن

    تم العثور عليها في: DrJobEN AE A2 - منذ يومين

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    وصف
    • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
    • Secure payment; activate/reissue room keys.
    • Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
    • Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages.
    • Clear departures in computer system.
    • Coordinate with Housekeeping to track room status and guest concerns.
    • File guest paperwork or documentation.
    • Operate telephone switchboard station.
    • Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.
    • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
    • Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift.
    • Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
    • Notify Loss Prevention/Security of any reports of theft.
  • Baconi Group Holding

    Customer service agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

    Baconi Group Holding Amman, الأردن

    Customer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office. · We are looking for a sharp professional to manage customer queries. · Key skills: · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Abilit ...

  • jeeny

    Customer Service Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ يومين

    jeeny Amman, الأردن

    About Jeeny: · Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. · We are a joint venture between ME ...

  • St. Regis Hotels & Resorts

    Guest Services Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    St. Regis Hotels & Resorts Amman, الأردن

    Administer check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...

  • REVTON

    Customer Service Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

    REVTON Amman, الأردن

    Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. · Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. · Handle and answer customer' inquiries, questions and reque ...

  • Rotana Hotel Group

    Guest Service Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 ساعات

    Rotana Hotel Group Amman, الأردن

    Offer consistently professional, friendly, warm and engaging service · Give a warm welcome and check in guests taking into account the established SOPs · Check out of departing guest in accordance with the established standards · Sell rooms to walk-in guests and be responsible fo ...

  • Royal Jordanian Airlines

    Airport Services Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    Royal Jordanian Airlines Amman, الأردن

    Carrying out passengers check-in process within the set time limitations · Checking the serviceability of check-in counters and reporting any malfunction. · Displaying the required security and safety notifications at the check-in counters Preparing check-in counters · Keeping do ...

  • W hotel

    Agent-At Your Service

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 ساعات

    W hotel Amman, الأردن

    Operate telephone switchboard station in order to answer telephone calls. · Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for th ...

  • Jordan Aviation

    Airport Services Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    Jordan Aviation Amman, الأردن

    Carrying out passengers check-in process within the set time limitations · Checking the serviceability of check-in counters and reporting any malfunction. · Displaying the required security and safety notifications at the check-in counters Preparing check-in counters · Keeping do ...

  • The Luxury Collection

    Guest Service Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    The Luxury Collection Amman, الأردن

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. · Secure payment; activate/reissue room keys. · Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. · Communicate to appropriate staff when gues ...

  • Basket

    Customer Service Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 ساعات

    Basket Amman, الأردن

    Create an exceptional, personalized service experience for users. · Provide positive, fast, and complete support resolutions to users via various access channels. · Provide support to both shoppers and customers. · Identify common trends within support interactions and escalate ...

  • Fluor

    Senior Customer Service Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ يوم

    Fluor Amman, الأردن

    Take ownership of customer issues. ... · Troubleshoot problems and see them through to resolution. ... · Escalate unresolved issues to the appropriate internal teams. ... · Collect prompt and accurate feedback from customers. · ...

  • Marriott hotels

    Hostess

    تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

    Marriott hotels Amman, الأردن

    Job Overview · We are looking for efficient and devoted Recruitment and Development Manager for a leading Life Insurer. · As a RDM you will be responsible for recruitment of Life Advisors, developing agency business and meeting the targets with customer centricity. · Responsibili ...

  • Royal Jordanian Airlines

    Call Center Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    Royal Jordanian Airlines Amman, الأردن

    Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services · Delivering service quality to the highest level · Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings a ...

  • Centro Hotels

    Team Leader Front Desk

    تم العثور عليها في: DrJobEn JO A2 - منذ يومين

    Centro Hotels Amman, الأردن

    Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...

  • ALL - Accor Live Limitless

    Guest Relations Supervisor

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 ساعات

    ALL - Accor Live Limitless Amman, الأردن

    b Description · Provide a warm welcome to the guests, and oversee VIP arrivals and departures. · Keeps an updated record of the guests' information in the system and handle complaints and concerns. · Deal effectively with any guest comments and or / complaints taking full ownersh ...

  • Crossover

    Database Administrator Skyvera Remote

    تم العثور عليها في: DrJobEN AE A2 - منذ 5 ساعات

    Crossover Amman, الأردن

    The ground staff are responsible for passenger service duties, which include the manning of check-in counters for departing passengers, as well as arrival and departure · To ensure passenger comfort, the ground crew Is Responsible for all cabin · Passenger service agents are hi ...

  • Crossover

    Head of Customer Support

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    Crossover Amman, الأردن

    Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvemen ...

  • MARRIOTT International

    Complex Reservations Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    MARRIOTT International Amman, الأردن

    Reservation Agent Responsibilities: · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Checking the availability of accommodation or transport ...

  • Orange telecom company

    Employee

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    Orange telecom company Amman, الأردن

    3 employees / 3 female employees are required to be trained for a week and then be employed in the field of sales and customer service at a company in Zarqa / agents of the Orange telecom company, with a salary of 350 dinars + commissions and incentives + social security Conditio ...

  • SHIFT Financial Services ltd | UK

    BD Manager

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 ساعات

    SHIFT Financial Services ltd | UK Amman, الأردن

    Identify new partners opportunities. · Develop new business relationship in an effort to grow business. · Develop new services for customers and distribution channels. · Communicate with banks, financial institutions and other agents to improve or add a service. · Ensure to exe ...