- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys.
- Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages.
- Clear departures in computer system.
- Coordinate with Housekeeping to track room status and guest concerns.
- File guest paperwork or documentation.
- Operate telephone switchboard station.
-
Customer Service Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
jeeny Amman, الأردنAbout Jeeny: · Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. · We are a joint venture between ME ...
-
Guest Service Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 14 ساعة
IHG Hotels & Resorts Amman, الأردنBe the warm welcome that kicks off a memorable guest experience · Acknowledge IHG Rewards Club members and returning guests, in person or on the phone · Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay · Handle cash and cr ...
-
Guest Services Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
St. Regis Hotels & Resorts Amman, الأردنAdminister check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...
-
Airport Services Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Jordan Aviation Amman, الأردنCarrying out passengers check-in process within the set time limitations · Checking the serviceability of check-in counters and reporting any malfunction. · Displaying the required security and safety notifications at the check-in counters Preparing check-in counters · Keeping do ...
-
Agent Service Desk
تم العثور عليها في: DrJobEn JO A2 - منذ 14 ساعة
SITA Amman, الأردنProvide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of systems and products serviced by Service Operations · Act as the customer SPOC and co-ordinate the schedu ...
-
Guest Service Agent
تم العثور عليها في: DrJobEN AE A2 - منذ 3 أيام
The Luxury Collection Amman, الأردنProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. · Secure payment; activate/reissue room keys. · Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. · Communicate to appropriate staff when gues ...
-
Agent-At Your Service
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
W hotel Amman, الأردنOperate telephone switchboard station in order to answer telephone calls. · Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for th ...
-
Customer Service Agent
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Basket Amman, الأردنCreate an exceptional, personalized service experience for users. · Provide positive, fast, and complete support resolutions to users via various access channels. · Provide support to both shoppers and customers. · Identify common trends within support interactions and escalate ...
-
Guest Services Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 14 ساعة
St. Regis Hotels & Resorts Amman, الأردنAdminister check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...
-
Guest Service Agent
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Rotana Hotel Group Amman, الأردنOffer consistently professional, friendly, warm and engaging service · Give a warm welcome and check in guests taking into account the established SOPs · Check out of departing guest in accordance with the established standards · Sell rooms to walk-in guests and be responsible fo ...
-
Airport Services Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Royal Jordanian Airlines Amman, الأردنCarrying out passengers check-in process within the set time limitations · Checking the serviceability of check-in counters and reporting any malfunction. · Displaying the required security and safety notifications at the check-in counters Preparing check-in counters · Keeping do ...
-
Customer Service Agent-Limited
تم العثور عليها في: DrJobEn JO A2 - منذ 14 ساعة
REVTON Amman, الأردنPerform the assigned duties as per the set policies and procedures in order to achieve the department goals. · Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. · Handle and answer customer' inquiries, questions and reque ...
-
Senior Customer Service Agent
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Fluor Amman, الأردنTake ownership of customer issues. ... · Troubleshoot problems and see them through to resolution. ... · Escalate unresolved issues to the appropriate internal teams. ... · Collect prompt and accurate feedback from customers. · ...
-
Business Development Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 14 ساعة
ApplyBoard Amman, الأردنRepresent ApplyBoard brand to promote ApplyBoard services to agents, international educators, and prospective students · Negotiate terms of engagement, provide training to agents and their staff, and keep the agent contacts engaged with ApplyBoard through regular communication · ...
-
Call Center Agent
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Royal Jordanian Airlines Amman, الأردنServicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services · Delivering service quality to the highest level · Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings a ...
-
Guest Relations Supervisor
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
ALL - Accor Live Limitless Amman, الأردنb Description · Provide a warm welcome to the guests, and oversee VIP arrivals and departures. · Keeps an updated record of the guests' information in the system and handle complaints and concerns. · Deal effectively with any guest comments and or / complaints taking full ownersh ...
-
Team Leader Front Desk
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
Centro Hotels Amman, الأردنReceive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...
-
Product Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 14 ساعة
Maqsam Amman, الأردنAt Maqsam, we're building the next-generation cloud communication suite for the Middle East and North Africa. Maqsam is completely cloud-based and is used by thousands of agents in over 10 countries and allows businesses to: · Make and take calls to and from anywhere in the world ...
-
Database Administrator Skyvera Remote
تم العثور عليها في: DrJobEN AE A2 - منذ يوم
Crossover Amman, الأردنThe ground staff are responsible for passenger service duties, which include the manning of check-in counters for departing passengers, as well as arrival and departure · To ensure passenger comfort, the ground crew Is Responsible for all cabin · Passenger service agents are hi ...
-
Head of Customer Support
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Crossover Amman, الأردنTrilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvemen ...