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    ICLA Officer Jordan Amman Host Area - Norwegian Refugee Council NRC

    Norwegian Refugee Council NRC
    Norwegian Refugee Council NRC Amman, الأردن

    منذ أسبوع

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    وصف
    • The purpose of the officer positionis day to day implementation of the CC Project. Use actions words such as ensure, implement or assist for the position relevant responsibilities.
    • These responsibilities shall be adaptedto the particularities of the job locationand context, phaseof operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
    • Deliver genericinformation sessions (GIS), legal awareness sessions (LAS) and individual counselling to beneficiaries on various topics of ICLA thematic areas.
    • Prepare and support provision of legal assistance services to NRC beneficiaries.
    • Participate in field activities as per ICLA implementation plan
    • Provide direct field support and coaching to ICLA volunteers who conduct beneficiary identification and provide information services in line with NRC regulations and Code of Conduct
    • Facilitate collaborative dispute resolution (CDR) for beneficiaries and ensure proper case file preparation, prior to CDR interventions.
    • Provide beneficiaries with the accompaniment services to the Civil Status and Passport Department (CSPD) and other related institutions where relevant.
    • Act as a focal point for external referralsand service mappingin his/her assigned geographical area of operation and ensure regular update of mapping pathways
    • Conduct qualityassurance exercises as requested by ICLA Team Leader and ICLA Coordinator
    • Coach and provide training to team members and volunteers in line with the results of the quality assurance exercises
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