وظائف
>
Amman

    Social Protection Officer - Amman, الأردن - Medair

    Medair
    Medair Amman, الأردن

    منذ أسبوع

    Default job background
    دوام كامل
    وصف
    "Job Description and Requirements

    FUNCTION & POSITION

    Social Protection Officer


    LOCATION
    Amman, Mafraq,Irbed and Zarqa, Jordan


    REPORTING TO
    Senior Protection Officer

    OVERALL PURPOSE​


    Through the length of her/his contract, the Social Protection Officer will be a focal point for beneficiary families within this Social Protection project that includes cash assistance, case management, working with people with disability (PWD), vulnerable people and CBOs.

    The Social Protection Officer will be a main contributor to the services provided by Medair and in addition will facilitate the access of beneficiaries to additional basic services as needed and provided by other organisations.


    PROJECT OVERVIEW


    In Jordan, the vast majority of refugee families are living outside of the refugee camps and renting housing in host communities and trying to sustain themselves on their own.

    Their marginalisation further compounds negative coping mechanisms many are forced to turn to, and many enter severe debt, participate in in illegal work or depend on child labour.

    Besides these risks, families face the threat of eviction, imprisonment, or further displacement, among many other issues.

    In Jordan, Medair is working to support host communities and vulnerable Jordanian and Syrian and non-Syrian asylum-seeking families through a Cash for Health Project, support of patients of Non-Communicable Diseases, and previously Psychosocial Support interventions.


    This project aims to protect the most vulnerable Jordanians and Syrian and non-Syrian refugees with short-term unconditional cash-based intervention, case management, winterization, assistive devices for PWDs and elderly and other protection services.

    A thorough vulnerability assessment guides the targeting and selection of households in this intervention.

    Based on identified needs, the areas of focus include access to education, healthcare, rent, psychosocial wellbeing, legal status, and livelihoods.

    In those areas where Medair cannot directly intervene, the case management component allows us to effectively link households to the services provided by other organisations and institutions (both governmental and non-governmental, local and international) through person-specific and comprehensive referrals.

    Direct communication on targeted family issues is also expected by the Social Protection Officer in the form of awareness sessions, behavior change communication, and financial literacy.


    FUNCTIONAL LINKS

    Internal:
    Senior Protection Officer
    Project Manager
    Finance Officer
    Communications Officer
    MEAL Officer


    External:
    Beneficiaries
    Landlords of beneficiary families
    Local public service institutions
    CBOs and local and international NGOs
    Community leaders and local authorities


    KEY RESPONSIBILITIES:

    • Conduct field assessment, verification and follow-up visits with potential and selected families throughout the length of the project.
    • Support the planning and implementation of social protection programme activities


    Contribute to building network and working relationship with relevant service providers to stay updated about services that can be offered to beneficiary caseload, and to facilitate in and out-going referral network.

    Prepare household visits for the assessment of household conditions used for beneficiary selection and creating case plans for caseload.

    Additionally, coordinate household visits for follow ups on case plan progress.

    Assist in distribution of cash assistance, winterization, assistive devices including ensuring beneficiary orientation to use of ATM, U-wallet or IRIS withdrawals to help reach the goals of the programme in a timely manner.

    Maintain a transparent, honest and supportive communication structure with beneficiaries and their communities.
    Work closely with Project Manager and the Line Manager, for the development of new projects (including providing support in technical areas such as Education, PSS, Child Protection, Cash, Case Management, Disability and other areas of focus)
    Represent Medair externally with partner NGOs and other stakeholders (including in Project Manager and the Line Manager's absence)


    • Undertake regular travel within Jordan to identify beneficiaries, develop treatment plans for participants, and support patients with basic rehabilitation techniques.
    • Support seniortechnical social protection officer in updating training material and delivering of the training for technical capacity building of local CBOs
    • Data management and reporting


    Maintain constant updates in the Information Management System; database of household level information used for selection of beneficiaries, reporting and for monitoring and evaluation.

    Report on up-to-date status of beneficiary payments received or trouble-shoot issues.
    Adhere to data security and privacy procedures.
    Reporting on activities targets, adherence to SOPs and relevant checks.


    • Share appropriate information with potential and confirmed beneficiaries and the host community about the social protection project and its comprehensive inclusion of thematic areas, and be available to answer related questions and concerns.
    • Contribute to networking to expand the service mapping across target sector areas in Amman (livelihoods, health, PSS, shelter, legal, education, PWD and elderly), share with team and provide continuous updates on IM database.
    • Be the main focal point for families in your designated case load, which includes telephone contact with families or direct visits to their homes, during working hours.
    • Support beneficiaries in addressing concrete needs (such as gaining access to public services, gaining awareness or expanding their support network), either through direct intervention and accompaniment or through in-depth referral to other organisations.
    • Identify, understand the services provided by, liaise with and promote linkages to relevant project stakeholders (such as landlords, local CBOs, and public institutions in your area of responsibility) and appropriately call on the collaboration/engagement with these organisations in the management of individual cases, in consultation with the Line Manager and the Project Manager and other functional links for this position.
    • Participate actively in team meetings with sharing updates on service provider changes, challenges or breakthroughs with household cases, in team discussions and brainstorming.
    • Represent Medair and the project team at external coordination meetings (WG) as needed, and share back important information with team.
    • Produce reports indicating daily activities and targets reached.

    QUALIFICATION / EXPERIENCE:
    Educational Qualifications


    ESSENTIAL:
    Bachelor studies in related areas (eg. Occupational therapy, Social Work, Sociology, International Affairs, International Development etc.)
    Training on and experience in case management / social protection.


    DESIRABLE:
    Specific training to work with refugees, vulnerable populations and PWD.

    Work Experience


    ESSENTIAL:
    3 years of experience in humanitarian field

    1 year of experience working as a case manager in a comparable position and/or in the thematic areas of focus.

    Experience in the fields of inclusion, access to services for persons with disabilities.
    Experience working directly with beneficiaries from vulnerable communities.
    Experience doing home visits and assessments.
    Experience with project administration.


    DESIRABLE:
    Experience facilitating focus group discussions or workshops.
    Experience in report writing.
    Experience working on databases.
    Experience working in a cash-assistance intervention.

    Languages


    ESSENTIAL:
    Fluent Arabic.
    Good written and spoken English.


    DESIRABLE:
    Excellent written and spoken English.


    SKILLS / ATTRIBUTES:
    Organisational capacity


    ESSENTIAL:

    Well organized:
    Able to prioritise.
    Able to manage time.
    Able to manage a large workload and keep recorded oversight of case load.

    Good computer skills (such as Microsoft Office, including Excel and Outlook).
    Able to gather and maintain clear and accurate data.
    Self-motivated and proactive.


    DESIRABLE:
    Strong experience in dealing with administrative procedures.
    Demonstrated creativity in helping meet families' needs.
    Thorough understanding of the services available for the target group.
    Skilled in data analysis.

    Communication


    ESSENTIAL:
    Excellent listening skills
    Clear communication
    Capacity to sensibly respond to beneficiary questionts and complaints.


    DESIRABLE:
    Excellent written communication.

    Relational


    ESSENTIAL:
    Team-player with good interpersonal skills and cross-cultural understanding.
    Able to work independently.
    Excellent mediation and facilitation skills - Able to intervene appropriately (in collaboration with stakeholders) on behalf of beneficiaries.
    Commitment to collaboration with stakeholders and partners.


    DESIRABLE:
    Encouraging, supportive.
    Previous experience of working in a multi-cultural team.
    Influencing and negotiation skills.

    Flexibility


    ESSENTIAL:
    Flexible in working hours and remotely as needed.
    Able to adapt and respond appropriately to beneficiaries' changing situations/needs.


    DESIRABLE:
    Flexible and willing to perform other relevant tasks in order to facilitate the running of the project.

    Personal


    ESSENTIAL:
    Empathetic.
    Honest and reliable.
    Mature and respectful attitude.
    Strong work ethic and commitment to the project and populations served


    DESIRABLE:
    Compassionate.
    Passionate about working with the target group in this specific context and intervention.
    Desire to be challenged, professionally and personally.


    JOB COMMITMENT

    Working Location:
    Amman , Mafraq, Zarqa and Irbid, Field-based (70%), Medair office (30%),


    Starting date:
    July 2023 .

    Duration of commitment:

    4 Months ( Maternity cover).


    Professional references will be checked before offering this position to the successful candidate The successful candidate must be legally allowed to work in Jordan.

    "
  • UNHCR, the UN Refugee Agency

    Assc Protection Officer

    منذ أسبوع

    UNHCR, the UN Refugee Agency Amman, الأردن

    Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment. · Promote International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. · Foster their consistent and coherent interp ...

  • Medair

    Social Protection Officer

    منذ 3 أيام

    Medair Amman, الأردن

    Contribute to building network and working relationship with relevant service providers to stay updated about services that can be offered to beneficiary caseload, and to facilitate in and out-going referral network. · Prepare household visits for the assessment of household cond ...

  • JOHUD

    Technical Protection Officer

    منذ أسبوع

    JOHUD Amman, الأردن

    Enforcing child protection principles and mechanisms, in addition to applying child friendly accountability framework. · Providing guidance to Mabarret um Alhussain staff and build their capacity in child protection principles, PSEA polices and SOPs and have hands on applying saf ...

  • UNHCR, the UN Refugee Agency

    Senior Protection Officer

    منذ أسبوع

    UNHCR, the UN Refugee Agency Amman, الأردن

    Provide technical guidance and support to UNHCR and partners on all protection related issues. · Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment. · Manage a consultative process with government counter ...

  • World Vision International - Jordan

    Protection and Safeguarding officer

    منذ 3 أيام

    World Vision International - Jordan Amman, الأردن

    · Develop, and coordinate a safeguarding capacity building strategy for WV staff and affiliates · Develop and coordinate a periodic training for all staff, child monitors, interns, volunteers, and Board/Advisory Council members on the new Child and Adult Safeguarding Policy. · U ...

  • World Vision International

    Protection and Safeguarding officer

    منذ 3 أيام

    World Vision International Amman, الأردن

    Develop, and coordinate a safeguarding capacity building strategy for staff and affiliates · Develop and coordinate a periodic training for all staff, child monitors, interns, volunteers, and Board/Advisory Council members on the new Child and Adult Safeguarding Policy. · Update ...

  • Mercy Corps

    MHPSS Senior Officer Protection Officer

    منذ 4 أيام

    Mercy Corps Amman, الأردن

    Provide technical support throughout the project's phases (situation analysis, planning, implementation evaluation, and exist) with special focus on the development and implementation of the project's capacity building activities in close coordination with different projects' fun ...

  • Medair

    Senior Social Protection Officer

    منذ 3 أيام

    Medair Amman, الأردن

    Assist in the management of the Social Protection programme in Jordan focusing on facilitating the team to timely reach the goals of the programme. · Help in the planning of the project and of activities including outreach, assessment, selection and registration of beneficiaries, ...

  • GOAL Syria

    Senior Safeguarding Protection Officer

    منذ أسبوع

    GOAL Syria Amman, الأردن

    Play a significant role in designing and implementing GOAL protection and safeguarding related initiatives at programme and operational level that recognize and enhance existing safeguarding systems and processes in coordination with the line manager. This include regular review ...

  • International Medical Corps (IMC), Jordan

    Child Protection Officer FSR # 568

    منذ 4 أيام

    International Medical Corps (IMC), Jordan Amman, الأردن دوام كامل

    "International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: Please do not submit yo ...

  • World Vision

    Child protection and Safeguarding Officer-1

    منذ 5 أيام

    World Vision Amman, الأردن

    Planning and Supervision · Interviewing and selecting a suitable volunteer (IBV), who will facilitate and implement PSS and Life skills programs in the Peace Centre · In collaboration and coordination with facilitators and the Child Protection Coordinator to design appropriate su ...

  • UNICEF

    Consultancy - Social Policy Consultant Social Protection - 11 months - Office-based MENA Regional Office - Jordan

    منذ 3 أيام

    UNICEF Amman, الأردن

    At AgileEngine, youre free to build your own team of A-players and choose out of 90+ available projects the one youd like to work on. Join the squad of experienced software experts who make a difference through off-the-wall solutions. · What you will do · Apply your knowledge of ...

  • ForUs Portal

    Integrated Protection Coordinator

    منذ أسبوع

    ForUs Portal Amman, الأردن

    Create and execute a work plan, spending plan and related systems to ensure that project deadlines are met and targets achieved. · Supervise and coach the Deputy Managers and Protection/Child Protection Officers to conduct monitoring home visits, surveys, participatory assessment ...

  • Norwegian Refugee Council

    Regional Adviser Safe and Inclusive

    منذ أسبوع

    Norwegian Refugee Council Amman, الأردن

    About the job · Job Description · What we are looking for · A background in protection (mainstreaming) with specific technical expertise in gender, age, diversity mainstreaming, disability inclusion, child protection mainstreaming, gender based violence risk mitigation, and commu ...

  • International Committee of the Red Cross ICRC

    regional protection data manager

    منذ أسبوع

    International Committee of the Red Cross ICRC Amman, الأردن

    · Under the orientation of the Regional Protection Data Manager 2 (RDM2), contributes to promote and to disseminate policies, rules and procedures related to Protection data and office management; · Monitors and/or ultimately ensures the coherence and consistency of the Protecti ...

  • ForUs Portal

    Project Assistant Case Management

    منذ أسبوع

    ForUs Portal Amman, الأردن

    Ensure that all case management by supervisees is undertaken in the ProgresV4 system · Supervise case workers to ensure adequate management of cases for children in his/her AoR · Train, coach and mentor child protection case workers to ensure that children receive suitable case m ...

  • Norwegian Refugee Council

    Information Management Technical Officer

    منذ أسبوع

    Norwegian Refugee Council Amman, الأردن

    Act as an information management/data focal point for the Durable Solutions Unit. · Develop reports and infographics using available data from field surveys, Information Counselling and Legal Assistance (ICLA) databases and other sources to highlight legal, protection and other t ...

  • UNRWA

    Protection Neutrality Team Leader

    منذ أسبوع

    UNRWA Amman, الأردن

    Oversees the leadership and management of the Protection Unit/Department through the daily supervision of relevant staff and the development and implementation of annual work-plans and operational plans in order to complete agreed-upon tasks with adequate resource mobilization, a ...

  • World Food Programme

    Programme Policy Officer

    منذ 3 أيام

    World Food Programme Amman, الأردن

    Contribute to Country Office's technical advisory role for the government on a wide range of social protection programme and policy issues to support government's efforts to reduce hunger, malnutrition and poverty through national social protection schemes. · Support the formulat ...

  • INTERSOS

    Senior Case Manager

    منذ أسبوع

    INTERSOS Amman, الأردن

    Under the guidance of the Field Protection Manager, s/he will be in charge of supporting the case manager's team in reporting all the cases within the existing reporting tools set; · She/he will be in charge of ensuring a concrete division of the visits, cases and reports on a w ...