- Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Key job responsibilities
This Includes, But Is Not Limited To
- Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets.
- Ensure high quality decision by applying Buyer Abuse prevention standard operational procedures
- Identify known abuse patterns, discover new modus operandi trends and take actions to minimize risks.
- Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.
- Take appropriate actions to identify and help minimize Amazon's financial, legal and reputational risk
- Maintain high levels of confidentiality and data security standards. Achieve weekly productivity and quality standards for investigations.
- Communicate via email to internal customers and financial institutions to make informed decisions about risk.
- Additional Information
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)
Weekly Off: Rotational two-consecutive days off (it is a 5-day working week with 2 consecutive days off.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - TS
Basic Qualifications
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Education Qualification: Graduation in any stream.
- Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon's emergence as the world's most customer-centric company
- Good Time management skills and ability to work under pressure in a changing fast paced environment.
- Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers
- Ability to manage sensitive information and maintain a high degree of confidentiality.
- Ability to handle and interpret large sets of data
- Demonstrated ability to work in a team in a very dynamic environment
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