About the job
Job Description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.- We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
- Ensures high quality customer service while following all safety protocols.
- Ensures a smooth flow of customers through the store.
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
- Processes and understands managed care plans while obtaining document information from the insurance company as needed.
- Provides customers basic and accurate information.
- Schedules and confirms appointments, follow-up visits and classes.
- Checks order status and notifies customers when orders are in or of any delays.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
- Qualifications
A Minimum one year experience
- Very good command in English
- Ability to work in different shifts
- Hotel's experience
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