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Amman

    Community Management Executive - Amman, الأردن - Careem

    Careem
    Careem Amman, الأردن

    منذ 5 أيام

    Careem background
    وصف


    • Reporting & helping develop internal processes


    • Develop monthly reports on customer satisfaction, engagement rates, response time, escalation issues, etc

    .
    • Collating and consistently updating brand FAQ documents. About you
    •Outgoing personality: sociable, articulate, positive, talkative and eager to converse with our fan base and customers

    .
    •Writing skills: excellent use of language matched with proper customer relation


    •Languages: we are looking for individuals that are able to speak, read and write both of the below languages: English and Arabic


    •Social media experience: experience with the following social media channels is a must: Facebook, Twitter, Instagram. Training on different social media tools will be provided


    • Willingness to work on a shift basis( Majority Night \ Overnight shifts): Community Management is a 24/7 job; this includes weekends, and public holidays.
    •Overall: great time management skills, ability to multitask, intelligent, handles pressure.
    •Education: Post-graduate.
    • Culture fit: Careem is growing at a tremendous pace on a daily basis. The team and talent we recruit are highly energetic, ambitious, hardworking, reliable, kind and unique in their own characters.

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