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    Duty Manager - Amman, الأردن - MARRIOTT International

    MARRIOTT International
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    وصف
    • Position Summary

      Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
    • Set up accurate accounts for each guest according to their requirements
    • . Enter Marriott Rewards information.
    • Ensure rates match market codes, document exceptions.
    • Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports.
    • Supply guests with directions and property information.
    • Accommodate guest requests, contacting appropriate staff if necessary.
    • Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges
    • . Balance and drop receipts. Count and secure bank at beginning and end of shift.
    • Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

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