- Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services
- Providing assistance concerning billing and service terms and procedures to customers
- Resolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.
- Conducting campaigns with various purposes such as research, customer satisfaction and retention , aiming at enhancing customer's experience and their loyalty to Zain.
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Head of Customer Support
منذ 18 ساعة
Crossover Amman, الأردنTrilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvemen ...
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Reservations Agent
منذ يومين
ACCOR Hotels Amman, الأردنYour knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional · As a Reservations Agent effective and engaging communication is the key when speaking to fellow Colleagues and Guests · Rep ...
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Regional Support Manager Trilogy
منذ 5 أيام
Crossover Amman, الأردنCrossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? · Are you a customer support veteran who relies on deep technical experience and leader ...
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Appraisal Coordinator
منذ 18 ساعة
EXL Amman, الأردنResponsible for contacting Policyholders via phone to schedule appointments for Field Consultants on our traditional field survey products. A key component of this process is explaining the reason for the field visit, building policyholder trust, and alleviating any concerns. · R ...
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Technical Support Representative
منذ 18 ساعة
Crossover Amman, الأردنAbout the job · Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? · Does this sound like you? · Your friends and family call you to troub ...
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Support Analyst EMEA
منذ 18 ساعة
Ontop Amman, الأردنAbout the job · We are looking for the best Support Analyst for our team A Support Analyst is responsible for resolving customer queries, recommending solutions, and guiding product users through features and functionalities. A Support Specialist is someone who can provide sol ...
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Specialist - Global Command Center
منذ 18 ساعة
Amazon Amman, الأردنThe Amazon's Candidate Connection Services (ACCS) team is one branch of WFS which provides email, chat and phone support to candidates applying for jobs with Amazon. This customer service for candidates removes technical barriers in the hiring process, relieving local HR and Staf ...
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Enterprise Account Executive
منذ يوم
Glean Amman, الأردنAbout the job · About Glean · We're on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize informa ...
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Freelance Player Support Agent
منذ 18 ساعة
TransPerfect Amman, الأردنOur Player Support department supports over 1,000 game developers across the globe. We're currently looking for a dynamic addition to our vibrant team of over 1,000 in-house player support agents who can provide top-class support in a fast-paced and active environment. Working co ...
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Project Supervisor " 2 Positions"
منذ 18 ساعة
Humanity & inclusion (the new name of handicap international) Amman, الأردن دوام كامل" · VACANCY ANNOUNCEMENT · Project Supervisor - 2 positions · THE ORGANIZATION: · Handicap International is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilit ...
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HR & Admin Officer
منذ 5 أيام
Terre des hommes Foundation Amman, الأردن فريلانسر"JOB DESCRIPTION · Position in the Organization · Type of function: Officer · Job title: HR & Admin Officer · Division: HR · Employee's first and last names XXX YYY · Line Manager: MENA HR OP · Functional Link: · Local Manager: MENA HR OP · Salary scale level: 3A · Activity rate ...
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Mercy Corps Amman, الأردن دوام كامل"About Mercy Corps · Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can ...