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    Customer Success Specialist - Amman, الأردن - Bayt

    Bayt
    Bayt Amman, الأردن

    منذ 3 أيام

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    وصف
    • Handling elite /premium subscription activations and refund
    • Handling Career services inbox questions and queries over email
    • Interacting and resolving Customer complaints, issues, queries that come to the operations team via different channels
    • Liaise with other ops team and finance team for various complaint resolutions
    • Lead assignment and management through CRM
    • Handling live chat
    • Handling / Assisting with CV evaluations and Elite cover letters
    • Assisting CV Services team with CV uploads, LinkedIn uploads
    • Responsible for improving customer retention through programs and service provided to the customer


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