- Work in an energetic call center environment answering inquiries coming through live chat calls, emails, or social media.
- Listen to customers' questions and concerns and provide answers or responses.
- Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
- Review or make changes to customer accounts.
- Handle returns or complaints
- Record details of customer contacts and actions taken
- Research answers or solutions as needed.
- Help retain customers by answering customer questions and complaints in a helpful and professional manner.
- Refer and/or escalate customers to supervisors, managers, or others who can help when and if needed.
- Bachelor or Diploma in business, marketing or an related major.
- 0 - 1 year work experience providing service directly to customers.
- High interpersonal skills, ability to creating positive interactions with customers.
- Fluency in English with creative writing skills (both English and Arabic)
- Excellent listening skills: able to listen carefully and understand a customer's situation in order to help them.
- Must be customer-service minded. A "customer first" mindset, and the ability to move difficult questions offline are all important aspects of social customer service.
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Business Development Representative
منذ أسبوع
Dolead Amman, الأردنNous sommes leader de la génération de leads et soutenons la croissance de 200 clients à travers 15 pays. Nous avons la chance d'avoir une équipe d'experts, travaillant à distance et dans nos bureaux en France et aux États-Unis, avec 16 nationalités différentes représentées. · Do ...
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Call Center Representative
منذ أسبوع
Oshea Cosmetics Amman, الأردنRole Description This is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent ...
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Sale Representative
منذ أسبوع
Kirby Multi-Systems and Technology Company Amman, الأردنKirby Multi-Systems and Technology Company announces its need to appoint a sales representative or representative of 5 for one of its branches in the Kingdom in the Field Marketing Department, within prior appointments, with the following conditions: 1- Full-time 2- Possesses a l ...
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Medical Sales Representative
منذ أسبوع
Trust Drug Store Amman, الأردنTrust Drug Store, a leading pharmaceutical drug store, is looking to hire medical representative. · The ideal candidate should meet the following criteria: · Holds a bachelor degree in Pharmacy or pharmD · minimum 1 year of experience as medical representative · Owns a car · Th ...
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Sales Representative
منذ أسبوع
employment valley Amman, الأردن_*A company in Zarqa Governorate wishes to appoint outdoor sales representatives, provided that they meet the following conditions*_: - A valid driver's license. Experience in geographic areas. - Has previous experience in retail or wholesale sales, cash van or credit. - The abil ...
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sales representative
منذ أسبوع
Kirby Multi Systems Company Amman, الأردنKirby Multi-Systems and Technology Company announces its need to appoint a sales representative or representative of 5 for one of its branches in the Kingdom in the Hand Marketing Department, within advance appointments with the following conditions: 1- Full-time 2- Presence of a ...
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Sales Representative
منذ 4 أيام
Kuehne + Nagel International Amman, الأردنThe Sales Representative is responsible to secure new business, maintain a relationship with current clients and achieve GP/Volume targets as agreed upon hiring · .Your tasks and responsibilities Represent KN and get new accounts · Visit new customers Follow up with existing Cust ...
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Outbound Sales Representative
منذ أسبوع
Infoseed Amman, الأردنCompany Description · Founded in 2020, InfoSeed is a cloud communications platform offering a suite of Cloud Communications Solution that enable developers and enterprises to communicate with customers all over the world. We are trusted by over +500 customers, from rapidly-growin ...
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sale representative
منذ أسبوع
Blue Stars for Green Energy Amman, الأردنA sales representative is required for a leading company in the field of solar energy with at least 5 years of experience / the location of the company, and the salary is determined according to the experience in the interview. Please send your CV to and to contact us ...
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Web Developer
منذ أسبوع
HTT-High Tech Talents Amman, الأردنJob Overview · We are looking for an enthusiastic Advertising Sales Representative to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potenti ...
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UNDP Careers Amman, الأردنUNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results. · Job Purpose · Working ...
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Technical Sales Engineer
منذ يومين
Solarity Amman, الأردنAbout the job · Sales Representative Jordan Solarity is a distributor and solutions provider of photovoltaic systems. We offer a complete assortment of on-grid and off-grid modules, inverters, mounting systems and essential accessories to PV professionals in Europe, Middle East ...
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sales representative
منذ أسبوع
Elite Company Amman, الأردنA girl with a driver's license is required to work for the Elite Company for the manufacture of cosmetics as a sales representative for women's salons, provided that her leadership is good, she is a resident of Zarqa, and she has experience in the field of sales. Military furnitu ...
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sales representatives
منذ أسبوع
AquaDuva Amman, الأردنCash van sales representatives are required for a university degree water factory. Experience from 1 to 2 years. The salary is determined after the interviews and according to the efficiency. If you wish to apply for the position, send your cv to the following email ...
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Supply Associate
منذ أسبوع
Careem Amman, الأردنDeveloping and maintain strong relationships with all Captains. · Acting as a first point of contact for existing suppliers and partners. · Acting as a first point of customers representatives as and when needed. · Recruiting new Captains and train them to ensure best quality of ...
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Global Sales Lead
منذ 6 أيام
CryptoNewsZ Amman, الأردنGlobal Sales Lead · Responsibilities · Achieve growth and hit sales targets by successfully · managing the sales team · Design and implement a strategic business plan that expands · company's customer base and ensure it's strong presence · Own recruiting, objectives setting ...
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Employess
منذ أسبوع
Amazon Amman, الأردنThe Amazon Company for Wood Industries and Decoration is looking for the following jobs: 1- Kitchen installation technician 2- Furniture painter. 3- Kitchen sales representative. Conditions: To have good experience (teachers) To be of good conduct and behavior Place of work: Abu ...
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sales team leader
منذ 4 أيام
Pioneers Academy Amman, الأردنProven experience as a successful sales representative or sales team leader. · Strong leadership and coaching skills with the ability to motivate and inspire team members. · Excellent communication and interpersonal skills. · Results-driven and customer-focused mindset. · Familia ...
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Customer Success Specialist
منذ 5 أيام
POSRocket Amman, الأردنDevelop client portfolios · Improve and sustain business growth · Use data collection and analysis to improve the customer experience · Train customer support representatives · Implement specific strategies for both sales and customer service · ...
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Barany Delivery Service Jordan Amman, الأردن· SALES DEVELOPMENT REPRESENTATIVE- SaaS · Seattle, WA · Do you enjoy the satisfaction of contributing to major sales deals? Do you have experience in the software and technology industry? We re looking for an organized and well-spoken professional to partner with Account Execut ...
Customer Experience Representative - Amman, الأردن - Sporter
وصف
Description:
Provide superior customer experience and create WOW moments when answering questions or requests from customers or the public. Typically answer incoming phone calls, and interact with customers by email, social media or live chat. Often handle orders processing, returns, process cash refunds, and help customers track orders.
Responsibility:
Qualifications: