Living Stories on the Observing Effect
Humans are like plants as both are affected by the environment. If we place employees in a family-like environment their behaviors shall be different from placing them in a hostile environment. The environment affects the individual who in turn affects others. Soon, a polarization effect may appear on a debated issue. I wish to share two stories to explain the effect of observation on the behavior of individuals and groups. These are two stories that I witnessed and they are quite telling.
The first story happened while doing my PhD in the UK. A Greek friend who shared the same floor in the dormitory had his master thesis exam. Few of us were in the kitchen preparing a light meal. Meanwhile, our friend walked in the kitchen having just completed his viva. He was enraged because he didn't pass. He started shouting angrily "Ridigolous" instead of ridiculous. We laughed and that enraged him more. Instead of sympathizing with me you ridicule me- you are "ridigolous" too. Repeating "ridigolous" made us even laugh more. We failed to observe that his mounting threatening anger and suddenly he started throwing glassy articles on us. Acting from the combined feelings of failure and ridicule infuriated him and made our normally very calm friend to behave outside his "boundaries" and become a threat. We failed to observe his rage escalating. Once our friend started threatening us our behavior changed. Placing people under threat may cause them to behave in playing it safe (which we opted to), or face the threat.
The second story is related to an MD who was newly appointed in another country. In that country senior official was fond of horses and it happened that his most beloved horse got very sick. There was no veterinary doctor around. So, the owner of the hors consulted with an MD. The MD observing the love of the official for his horse and mixed with the fear the horse might die and this would threaten him reacted by saying "I am not a veterinary doctor" There were few MDs in that small city> SO, the official invited all of them and he received the same response. The MDs polarized to the same response. Finally, it was brought to the attention of the official that a new MD arrived (who is till today a friend of mine). The new MD knew that he would be scorned like other MDs if he responded similarly. So, when the official met with him he had a different response by accepting to treat the horse. The new MD idea was focused on finding a neutral treatment- something that can be given to horses and humans. He thought of multivitamin injection. He tried and in less than two hours the horse was on its feet running. The official rewarded him with a huge bonus.These two stories show us how observing others may affect our decisions and behaviors. What prompted me to share this buzz is an article titled " Others' Anger Makes People Work Harder Not Smarter: The Effect of Observing Anger and Sarcasm on Creative and Analytic Thinking".In this article the authors find that The authors examine whether and how observing anger influences thinking processes and problem-solving ability. In 3 studies, the authors show that participants who listened to an angry customer were more successful in solving analytic problems, but less successful in solving creative problems compared with participants who listened to an emotionally neutral customer. In Studies 2 and 3, the authors further show that observing anger communicated through sarcasm enhances complex thinking and solving of creative problems. My two stories provide further illumination on the effect of increasing social exposure in an environment wherein negative feelings may prevail (first story) and turning negative exposure to a positive one (second story).
We need to observe what feelings our actions generate into others. These observations have drastic effects on our lives.
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التعليقات
Ali Anani
منذ 7 سنوات #28
Noticing and being curious are key- I couldn't agree more with you Deb Lange and myself developed the WPD Factor (Wonderness, Passion and Drive). Being curious is wonderment and is part of this factor. So, I am in full agreement with your comment.
Ali Anani
منذ 7 سنوات #27
If one works on discarding negative perceptions/knowledge, will have a much "better gasoline"- great perspective dear David David Navarro L\u00f3pez
Ali Anani
منذ 7 سنوات #26
I have great respect for you my Navarro and I mean David David Navarro L\u00f3pez. This is unquestionable. Many times we follow the tide and agree on things that become so familiar to negate them. I respect your mind and your Navarro Loop. The fact I am still thinking and in spite of your lovely explanation is a pointer to the importance of your comment. Stay blessed my friend.
David Navarro López
منذ 7 سنوات #25
Ali Anani. Thank you for your nice words,but I am just a normal person who tries to know more, learning from the bests. In my understanding, no doubt the feelings is "the engine". But beliefs is "the gasoline" you feed it with. If one works on discarding negative perceptions/knowledge, will have a much "better gasoline". Let us take as example your "reaction" to my post. I could take your words in negative aim. You are a very cultivated man, full of success, a living example of a human being. So these words coming from you, knowing that I come from a much more humble condition, could seem to me sarcastic. Thus I could think about your question "do feelings precede to beliefs...?" is trying to make laugh about me. Or with your words "your perspective.. is different from all others.." I could take it as if I am not in the line/should not be commenting here. But my perception ever since I first read your lines, is that you are a great human being, I acknowledged it, and i firmly belief that even if you heavily criticize me, my feelings would be of gratefulness, as a normal reaction of my feelings due to the perception I have from you. Perception-knowledge-beliefs-feelings-action-interaction-perception......I like the name of Navarro loop
Ali Anani
منذ 7 سنوات #24
I wish first to welcome the great mind and man dear friend David Navarro L\u00f3pez. We agree on some issues and we may disagree. No matter what David is a true thinker and human. I am just thinking now about your loop "The Navarro Loop" consisting of: perception-knowledge-Beliefs-feelings. Apart from the fact that your perspective on the first story is different from all others with good reasoning; still you offer an interesting loop. So much to think about my friend-do feelings precede beliefs, or is it the other way?? I need to ponder on your solid comment
David Navarro López
منذ 7 سنوات #23
Ali Anani
منذ 7 سنوات #22
wonderfully expressed view and to the point Max Carter. Einstein said simple enough, but not very simple. Your comment is exempalry of this quote
Ali Anani
منذ 7 سنوات #21
At least we are rich in hearts Max Carter
Ali Anani
منذ 7 سنوات #20
Because people trend to forget the obvious Max Carter
Ali Anani
منذ 7 سنوات #19
I have my stories with anger. I shared some, but you make me consider sharing more Max Carter The motive is your writing "Angry people are usually singular of focus and are now in simple expression form. Creative is not what they want in their face. They want it fixed and they want ti fixed yesterday". Very considerate you are for the feelings of others
Sara Jacobovici
منذ 7 سنوات #18
Thank you Ali Anani's wonderful comment to my attention. I agree whole heartedly with your triad Anees. I see this as one of the combinations that comes out of what I refer to as the innate triad of human nature. The main element of what influences the outcome of the triads, as you say, is awareness. With awareness the outcome can be "a healthy and happier relationship."
Ali Anani
منذ 7 سنوات #17
Ali Anani
منذ 7 سنوات #16
Sara Jacobovici
منذ 7 سنوات #15
Most grateful by your generous reply Ali Anani. Looking forward to your future writings.
Bill Stankiewicz
منذ 7 سنوات #14
Ali Anani
منذ 7 سنوات #13
As always, your insightful comments move my mind and emotions dear Sara Jacobovici. I loved this " comes into the role of observer with his or her meanings attached to what is being observed". Absolutely and the way you expressed it is intriguing. As for your writing "I would not say fractally as the design can be different looking at times"- I am thinking about it and may be you spurred an idea. I shall soon write on my thoughts on this. It is a deep observation that merits deep thinking. As for the triad part, Yes, I agree. The way you outlined the triad is amazingly beautiful.
Sara Jacobovici
منذ 7 سنوات #12
Ali Anani
منذ 7 سنوات #11
Thank you and we have an agreement point. Your story is very relevant. Why people try to anger others intentionally amazes me. Apparenly humans have widely varying "anger storage capacity".
Ali Anani
منذ 7 سنوات #10
You know the Brix Number, which measures the sweetness of fruits. Your comment has the highest Brix Number my dear sister Irene Hackett
Ali Anani
منذ 7 سنوات #9
Dear debasish majumder- we get angry at oneself. We have all experienced this. Mils and short-time anger might provoke us; else it can be destructive. I wonder how you acted or reacted? Lovely comment
Ali Anani
منذ 7 سنوات #8
Ali Anani
منذ 7 سنوات #7
Gerald Hecht- yes, and the evidence surrounds us...on a geopolitical level. This is a great idea and is worthy of pursuing
Ali Anani
منذ 7 سنوات #6
Ali Anani
منذ 7 سنوات #5
Yes, this is true and I am very happy you highlighted this point dear Gerald Hecht
Ali Anani
منذ 7 سنوات #4
Like we have sweet stress beyond which it turns sour, so is anger. A little of it is sweet and can help. but overflow (and hence my reason for using the word boundaries) can be chaotic. So, basically I am in agreement with your comment and I have no reason to disagree. My friend was angry because he thought we were mocking at his failure. In reality, we laughing at the way he pronounced ridiculous. To fail and think people are mocking at your failure is difficult to digest. I wonder what you think dear Jean?
Ali Anani
منذ 7 سنوات #3
You are spot on dear Mohammed Sultan. If people are tight with negativity and fear they shall not be creative. The second story and the linked reference support your comment and its logic. I fully concur with you
Ali Anani
منذ 7 سنوات #2
Ali Anani
منذ 7 سنوات #1