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Amman

    Collaboration and AV Specialist - Amman, الأردن - PwC Middle East

    PwC Middle East
    PwC Middle East Amman, الأردن

    منذ 21 ساعة

    PwC Middle East background
    وصف
    • Our Operations Support team monitors the overall quality of our service. As a part of the team, you'll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.
    • Use collaboration Tech central management system to provide proactive maintenance and remote support to PwC end users
    • Daily check up on Collaboration equipment and components
    • Managing the Cisco Collaboration ecosystem backbone including VC units
    • Managing the IP telephony, user provisioning and deprovisioning
    • Supporting meetings and events
    • Maintaining a health check schedule on collaboration spaces and hardware
    • Configure, install and support collaboration related software and hardware
    • Level 2 incident management support
    • Working with fellow field support agents to assist users, report abnormalities and fix AV related issues.
    • Operate and maintain audio visual equipment including Digital signage display, Projectors, Video & Audio Conferences, Soft conferences, Speakers, Programming for Crestron/Extron control system unit, troubleshooting and commissioning.
    • Supporting Soft Conferencing applications like WebEx, Google Hangouts, Zoom, Go To Meeting, Microsoft Teams.
    • Assist in AV and collaboration projects including but not limited to site surveys, assessment, contractors supervisions, testing, training and handover
    • Manage third party vendors and follow up on all relevant contract renewals
    • Manage LPOs and invoices for BAU and project related
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