- A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required.
- Experience managing a call centre or similar is desired.
- Strong background in protection is desired;
- Relevant experience in a multicultural setting is desirable;
- Previous experience in the Middle East will be an asset (not required).
- The candidate might be required to work in turns and shifts (day-night-weekends);
- Proficiency in the usage of computers and office software packages (MS Office) as well as web-based management systems;
- Strong interpersonal, teamwork and organizational skills;
- Proven experience in problem-solving and conflict resolution skills;
- Demonstrated capacity in strategic thinking
- Language requirements:
- Fluency in English is essential,
- Fluent in Arabic is desirable
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learning center manager
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Bioforce Amman, الأردن· • Lead the humanitarian situation and context analysis and follow up in Jordan and report regularly to Headquarters · • In charge of security issues for Bioforce staff in Jordan · Project Coordination · • Plan and implement the project s activities under Bioforce s responsibil ...
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Managed Services and Data Center Manager
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Zain jordan Amman, الأردنManaged Services and Data Center Manager · We are looking for a highly motivated and passionate candidate to be part of Zain's Enterprise Business department to be responsible for managing the design, implementation, maintenance, and service delivery of all managed services and d ...
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Call Center Operations Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Nuqtat Al Taknalojia Amman, الأردنDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and produ ...
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Social Support Center Manager
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
JOHUD Amman, الأردنProvide overall technical direction of the programme with consciousness to the context development of: "one refugee approach", Persons with Disabilities (PWDs), and Early Childhood. · Lead social protection programs within Social Support Center's efforts to develop policy solutio ...
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System Management Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
DAI Amman, الأردنPosition: System Management Specialist · Level of Effort: Full-time LTTA · Base of Operations: Amman, Jordan · Position Reports to: Institutional Capacity Lead · Project Background · The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality o ...
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Operations Intern
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
Amazon Amman, الأردنOur internships are educational opportunities intended to allow you, our future managers, to discover how we lead and develop our teams of Associates. As an Operations and Logistics Interns, you will learn how our managers effectively engage their teams to realize their full pote ...
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ECE Field Coordinator
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
World Vision International - Jordan Amman, الأردنIn coordination with PM, develop SOP's, safety and security guidance/checklists for the ECED centers and follow-up on the implementation of these plans and regulations · Ensure all staff, including teachers, IBV's, as well as guards are properly trained and up-to-date on security ...
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Contact Center Team Leader
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Human Resources M.E. Amman, الأردنResponding to customer concerns can be challenging or monotonous at times. Call center team leaders encourage their charges to take their positions seriously and work hard to build a loyal customer base. They set goals for them to achieve as a way to spur performance and to measu ...
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Senior Camp Assistants
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
UN Women Amman, الأردنManaging the weekly/monthly timetable of activities and sharing it widely with beneficiaries and partners; · Develop ideas and build relevant linkages to ensure sufficient relevant activities for women and girls at risk; · Ensuring the continuation of viable volunteer related opp ...
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Sr Coordinator Quality Control
تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام
Talabat Amman, الأردنAbout the job · What's on your plate? · Oversees quality, freshness, and food safety of products in a distribution center as they flow from suppliers through distribution centers to stores. · Inspect quality of adequate samples of inbound and outbound warehouse products to ensure ...
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Health Officer
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
International Medical Corps IMC, Jordan Amman, الأردنTo oversee the activity in COVID treatment center and contribute to the overall management of Azraq camp hospital, in collaboration with medical, nursing and administrative staff. · Work with the department's supervisors and health coordinator to establish proper protocols for pr ...
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Call Center
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Talal Abu-Ghazaleh Global Amman, الأردنWe are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the ...
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Receptionist Call Center Representative
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
TraxJo Amman, الأردنJob Title: Receptionist & Call Center Representative - Trax Jo Location: Next to City Mall Job type: Full-Time Job Summary: As a Receptionist and Call Center Representative at Trax Jo, you will be the first point of contact for individuals interested in utilizing our facilities a ...
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MHPSS Facilitator
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
Save the Children Jordan Amman, الأردنWork closely with Field Coordinator, Field officer, case managers to implement PSS and education activities in east amman and Zaatari camp centers. · Responsible for initiating the PSS and educational activities for children. · Deliver the PSS and education sessions for children, ...
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Sales Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Ecotel Holding Amman, الأردنWe are currently seeking an experienced Sales Engineer to join our dynamic team in the Jordan office. The ideal candidate will be responsible for managing and expanding our client base, with a focus on data center infrastructure, network, storage, and computing solutions. This po ...
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Junior Business Analyst
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
ARAMEX Amman, الأردنManaging CO Master Data and all the processes related to Controlling Module Activities · Update the business analysis model design/master data/allocations to reflect the actual business and to cater to the business needs. · Ensure Profit Center, Cost Center & Internal Order desig ...
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Incident Response Analyst
تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام
International Recruiters & Consultants IRC Amman, الأردنWorking in a security operations center environment with fellow security and networking professionals you will gain the skills necessary to identify client security breaches and act as a security advocate for several well-established clients. You will leverage various internal pl ...
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Deputy Chief of Party
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
DAI Amman, الأردنPosition: Deputy Chief of Party · Level of Effort: Full-time LTTA · Base of Operations: Amman, Jordan · Position Reports to: Chief of Party · Project Background: · The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality of essential service ...
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Delivery Assistant
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
PriceWaterhouseCooper Amman, الأردنDevelops and implements resource planning strategies to match project demands with available talent within the Managed Services team · - Oversees the planning of resources for projects based on skills, expertise, and project requirements · - Collaborates with key stakeholders to ...
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Global Manager- Customer Success
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Aramex Amman, الأردنSetting KPIs and performance matrix for Contact Center agents at the shared services center. · Monitor and enhance the overall CS & CC team performance. · Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) · Set KPI's and condu ...
Call Center Manager - Amman, الأردن - United Nations Office for Project Services
تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام