- Answer, record, log, and process all guest calls, requests, questions, or concerns.
- Operate telephone switchboard station.
- Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
- Advise guest of any messages received.
- Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
- Receive, record, and relay messages accurately, completely, and legibly.
- Activate/deactivate guest room message lights as appropriate.
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Telephone Operator
منذ أسبوع
St. Regis Hotels & Resorts Amman, الأردنAnswers incoming calls. · Directs call to guest rooms, staff, or departments through the switchboard or PBX system. · Places outgoing calls. · Receives guest messages and deliver the same to the guest. · Logs all wake-up call requests and performs wake-up call services. wake-up c ...
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Telephone Operator
منذ 4 أيام
MARRIOTT International Amman, الأردنPosition Summary · Answer, record, log, and process all guest calls, requests, questions, or concerns. · Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, · call forwarding, conference calls, TDD relay calls, and non ...
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Telephone Operator
منذ أسبوع
Rotana Hotel Amman, الأردنReceive each guest call in a professional and friendly manner · Maintain effective communication with all related department to ensure smooth service delivery · Handle every query in a polite and courteous manner and exceed guest expectations · Ensure guests are greeted by name u ...
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Telephone Operator
منذ 4 أيام
IHG Hotels & Resorts Amman, الأردنProvide the customers with the information about the hotel and its surroundings; · Provide prompt, correct communications support; · Transfer incoming calls promptly to the appropriate extension; · Assist guests to make long distance calls by instructing them on the appropriate p ...
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Telephone Operator
منذ 4 أيام
Sheraton Hotels & Resorts Amman, الأردنAdvise guest of any messages received · Monitor busy or unanswered lines check back with callers on hold to update status and offer to take a message · Receive record and relay messages accurately completely and legibly · Activate deactivate guest room message lights as appropria ...
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Telephone Operator
منذ أسبوع
SHERATON HOTELS & RESORTS Amman, الأردنInterrupt busy lines if an emergency warrants. · Keep records of calls placed and received, and of related toll charges. · Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. · Monitor automated ...
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Telephone Operator Supervisor
منذ أسبوع
Marriott International, Inc Amman, الأردنCoordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly. Process guest check-ins, Check-outs, room assignments, reservations, and cancellations. Block rooms; activate keys. Set up guest accounts; verify/adjust billing; se ...
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Telephone Operators Communications
منذ أسبوع
Aspire Amman, الأردنTo be of a pleasant disposition and good strong character, receive and respond to incoming calls, SMS and/or e-mails regarding tasks and roles. · To be a positive team player and can do attitude. · Maintain an inventory of all equipment and other peripheral equipment. · Accuratel ...
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Supervisor-Telephone Ops
منذ 5 أيام
MARRIOTT International Amman, الأردنDevises work schedule for telephone operators ensuring adequate coverage of telephone switchboard at all times; revises work schedule as necessary. Prepares various reports such as traffic reports or weekly progress reports as requested by supervisor · ...
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Agent-At Your Service
منذ 4 أيام
W hotel Amman, الأردنOperate telephone switchboard station in order to answer telephone calls. · Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for th ...
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Information Technology Officer
منذ أسبوع
Rotana Amman, الأردنMonitor the operation and security of all computer hardware and ensure that it is operating properly · Serve as a primary contact for all servicing of computers, printers, etc. · Maintain a sufficient inventory of all office and computer supplies · Maintain all hardware and softw ...
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Operator AYS
منذ 6 أيام
The Luxury Collection Amman, الأردنOperate telephone switchboard station in order to answer telephone calls. · Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for th ...
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WhateverWhenever Agent
منذ أسبوع
W Hotels Amman, الأردنAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. · Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. · Recei ...
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Whatever Whenever Agent
منذ 4 أيام
W hotel Amman, الأردنAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices · Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension · Receive record a ...
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AYS Agent
منذ 4 أيام
Marriott Hotels Resorts Amman, الأردنAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. · Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. · Recei ...
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IT Infrastructure and Networking
منذ أسبوع
AZADEA Group Amman, الأردنProvide on-site and remote support to users for problems related to the network, the operator, the software, operating systems and system hardware diagnosis. · Conduct research, realize Proof of Concept on new technologies and submit a final technical report to the hierarchy rega ...
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Finance Officer
منذ 5 أيام
Ministry Of Digital Economy and Entrepreneurship Amman, الأردنProvide a range of support services in the areas of general office administration, finance and/or HR that contribute to the timely delivery of business operations in accordance with applicable standards. · Monitor the expenditure levels and initiate actions such as budget foreca ...
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Correspondence Officer
منذ 4 أيام
Digital Framework Amman, الأردنRead incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence · Maintain files and control records to show correspondence activities. · Route correspondence to other departments for reply. · Type acknowledgment letters to per ...
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Guest Service Agent
منذ 4 أيام
The Luxury Collection Amman, الأردنProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. · Secure payment; activate/reissue room keys. · Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. · Communicate to appropriate staff when gues ...
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Receptionist
منذ 4 أيام
Media World Amman, الأردنGreet persons entering the company, determine nature and purpose of visit, and direct or escort them to specific destinations. · Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers. · Answer telephones, direct calls and take mess ...