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Amman

    Customer Growth Intern - Amman, الأردن - INFOBIP

    INFOBIP
    INFOBIP Amman, الأردن

    منذ 4 أيام

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    وصف
    • Key Responsibilities
    • Learn how to build and maintain trusted relationships with assigned (Tier 2) clients to achieve overall customer health and growth.
    • Serve as a focal point for client when it comes to meeting client's business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Learn how to coordinate different teams.
    • Work closely with Customer Success for existing and future SaaS business.
    • Learn how-to, and ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance).
    • Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue.
    • Qualifications
    • Fresh graduate or currently pursuing a degree in Economy, Business and management, administration, or related discipline.
    • Strong interest in customer-facing jobs.
    • Analytical mindset with the ability to interpret data and draw meaningful conclusions.
    • Excellent communication skills, both written and verbal.
    • Proficiency in Office 365 and Excel is a plus.
    • Self-motivated and able to manage tasks independently as well as collaborate in a team environment.
    • Detail-oriented with strong organizational skills.
    • Enthusiasm for learning and adapting to new challenges.
    • Benefits
    • Hands-on experience and customer growth strategies.
    • Opportunity to work closely with experienced professionals in the field.
    • Exposure to cutting-edge communication technology
    • Networking opportunities within the company and industry.
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