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Key Account Manager
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Amman

    Key Account Manager - Amman, الأردن - Talabat

    Talabat
    Talabat Amman, الأردن

    منذ 10 ساعات

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    • About the job

      Role Summary

      We are looking for a Key Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

      What's On Your Plate?
    • Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
    • Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
    • Identify revenue opportunities.
    • Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
    • Build weekly/monthly reports, track & communicate performance data
    • Establish, build, and maintain strong relationships
    • Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
    • Have clear understanding of fast moving items and prepare campaigns as well as plan to grow sales through the same items
    • Build visibility internally and externally via deep data analysis & cross-functional business reviews
    • Identify industry trends
    • Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives
    • Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)
    • Business Driver for the growth of Key Accounts in Non Food Vertical
    • Responsible for the relationship with the Key Account Vendor accountable for:
      • Right Assortment
      • Healthy Orders
      • GMV Growth
    • Service quality need to be consistent for all the brands across
    • Maintain continuous business relationships with Key Vendors
    • Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.
    • Maintain regular relationships with various stakeholders from the brand
    • Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
    • Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
    • Work internally with the various departments to ensure all requirements of the brand are met.
    • Update and maintain a track record of all activities related to the brand on SalesForce.
    • What Did We Order?
      • Bachelor's degree in any discipline
      • 3-5 years of experience holding the same title or relevant
      • Resident in the Oman
      • Able to analyse data and sales statistics and curate a solution
      • Excellent communication and negotiation skills
      • Customer oriented
      • Experience in both FMCG and managing brands
      • Able to travel across Oman as require
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