وظائف
>
Amman

    Customer manager - Amman, الأردن - ARAMEX

    ARAMEX
    ARAMEX Amman, الأردن

    منذ 4 أيام

    Default job background
    وصف

    Manage and expand Voice of Customer sources, flexibly utilize various tools to collect customer feedback before/after product and service use, and collect and analyze feedback on Aramex services through various channels in order to derive actionable insightsCreate a customer voice database to enhance understanding of the needs and expectations of different types of customers through analysis of transaction and behavior data, multidimensional research and customer feedback.

    To ensure customer/customer experience design and evaluation are based on objective and accurate analytical modelsCoordinate with relevant units to implement customer satisfaction assessments, recommendation ratings, and feedback assessments, to enrich Aramex's understanding of customer needs and feedback.

  • MICROSOFT

    Customer Success Account Manager

    منذ 6 أيام

    MICROSOFT Amman, الأردن

    Kleinson es una consultor a de idiomas dedicada a la ense anza de idiomas y el coaching ling stico. · Actualmente estamos buscando unx profesorx de alem n para una clase presencial en Madrid. · Direcci n: Paseo de la Castellana, 163, Madrid · Horario: martes · Niveles: son 2 gr ...

  • Explorance

    Customer Success Manager

    منذ 4 أيام

    Explorance Amman, الأردن

    Develop and manage client portfolios. · Sustain business growth and profitability by maximizing value. · Analyze customer data to improve customer experience. · Hold product demonstrations for customers. · Improve onboarding processes. · Evaluate and improve tutorials and other c ...

  • CryptoNewsZ

    Customer Success Manager

    منذ 4 أيام

    CryptoNewsZ Amman, الأردن

    Role Definition · This role will be responsible for Managed Services PnL, Customer SLAs, Customer Satisfaction, Process Adherence and People Management across (Tech Experts, MIS Analysist, Shift Management). Contribute towards Company goals, constantly ensure improvement in the w ...

  • Orange Jordan

    Customer Experience Manager

    منذ 4 أيام

    Orange Jordan Amman, الأردن

    A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recomme ...

  • Deel

    Customer Success Manager

    منذ 5 أيام

    Deel Amman, الأردن

    Duties · Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel's tools to achieve their goals · Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, and rec ...

  • Canonical

    Customer Success Manager

    منذ 3 ساعات

    Canonical Amman, الأردن

    We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs ...

  • OSN

    Customer Retention Manager

    منذ 3 ساعات

    OSN Amman, الأردن

    Responsible for the leadership and development of a successful team that incorporates new initiatives, efficiencies and technologies as appropriate while keeping the team motivated and enthusiastic and looking forward to achieve their target and the business objective. · Manageme ...

  • Sporter

    Customer Experience Manager

    منذ 6 أيام

    Sporter Amman, الأردن

    · • Minimum 10 years of work experience, with a minimum of 5 years in Customer care. · • Minimum 5-7 years of supervisor/team leader/manager experience is a must. · • Ability to: multi-task in a dynamic environment, build relationships, solve problems, impact · and influence. · ...

  • Bayt.

    Customer Happiness Manager

    منذ 6 أيام

    Bayt. Amman, الأردن

    Effectively coach and lead a customer success executives team to consistently hit metrics and provide an amazing customer experience · Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. · Summarize and report department metrics and go ...

  • Global Blockchain Show

    Customer Success Manager

    منذ 4 أيام

    Global Blockchain Show Amman, الأردن

    Midwest multi-disciplined engineering firm is looking to add a Senior Water Resources Engineer to their Naperville team · Responsibilities: · Develop Hydrologic/Hydraulic models of municipal storm sewer/sanitary collection systems · Assist with Drainage Studies/Stormwater Master ...

  • NXGEN Technology AG

    Junior Customer Success Manager

    منذ يوم

    NXGEN Technology AG Amman, الأردن

    Position Overview: · The Customer Success Manager plays a crucial role in ensuring customer satisfaction and engagement after the sale. This position is the starting point for those aspiring to excel in customer success focusing on providing a seamless experience with our service ...

  • Thoropass

    Customer Success ManagerAccount Manager

    منذ 4 أيام

    Thoropass Amman, الأردن

    About the job · Working at Thoropass At Thoropass, we are on a mission to transform an industry that's never been known for innovation, but we aren't letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other teams, and we have ...

  • Microsoft

    Customer Success Account Manager

    منذ 3 ساعات

    Microsoft Amman, الأردن

    Hire, on-board, develop, coach, mentor and evaluate Customer Success Account Managers. Set a clear bar for excellence. Build a high performing team that will be diverse and inclusive. · Must possess exceptional cross-team collaboration and communication. Partner with all required ...

  • Microsoft Corporation

    Customer Success People Manager

    منذ 5 أيام

    Microsoft Corporation Amman, الأردن

    Experience: 10+ years of experience in technical sales, consultative or program delivery. Demonstrated capability in managing complex projects and support engagements required. · Management: 5+ years of experience in people management required. Previous revenue management and for ...

  • Aramex

    Global Manager- Customer Success

    منذ 3 ساعات

    Aramex Amman, الأردن

    Setting KPIs and performance matrix for Contact Center agents at the shared services center. · Monitor and enhance the overall CS & CC team performance. · Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) · Set KPI's and condu ...

  • Deel

    Manager Customer Success EMEA

    منذ 4 أيام

    Deel Amman, الأردن

    About the job · Who We Are And What We Do · Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and ...

  • Straumann

    DSO Customer Success Manager

    منذ 6 أيام

    Straumann Amman, الأردن دوام كامل

    · WE ARE STRAUMANN · Join us in our Dental Service Organization Unit (DSO) and become part of our EMEA DSO Team. We are looking for you as Customer Success Manager(m/f) In this role, you will report directly into the DSO Hub leader for CHEE & Emerging Markets located in Jordan, ...

  • Client of Jordan Impact

    Customer care Manager Open

    منذ 4 أيام

    Client of Jordan Impact Amman, الأردن

    · • Only male Jordanian Candidates to apply . · • The Ideal Candidate should have minimum 7 years good Sales Ordering Experience , Logistics , Warehousing and Inventory Control preferably with F & B or Food Production environment. · • Quality/Inspection & Control tasks familiari ...

  • Saferoad Information Technology Co. Ltd

    Senior Customer Care Manager

    منذ يوم

    Saferoad Information Technology Co. Ltd Amman, الأردن

    Improving customer service experience, create engaged customers and facilitate organic growth. · Supervise day-to-day operations in the customer service department. · Taking ownership of customers issues and following problems through to resolution. · Setting a clear mission and ...

  • UNILEVER

    Levant Iraq Customer Service Manager

    منذ 3 ساعات

    UNILEVER Amman, الأردن

    7+ years of experience in customer service management or related roles within a supply chain or logistics environment. · Strong knowledge of customer service operations, order management, and supply chain processes. · Excellent communication and interpersonal skills. · Strong ana ...