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Amman

    Front Desk Agent - Amman, الأردن - AccorHotels

    AccorHotels
    AccorHotels Amman, الأردن

    تم العثور عليها في: DrJobEN AE A2 - منذ 5 أيام

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    وصف
    • Greet guests and provide them with superb customer service.
    • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
    • Answer all client questions and incoming calls.
    • Redirect phone calls to the appropriate department and take down messages.
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Monitor, organize and forward emails.
    • Track and order office equipment and supplies.
    • Maintain records and files.
    • Oversee the office budget.
  • Marriott Hotels Resorts

    Front Desk Agent

    تم العثور عليها في: DrJobEN AE A2 - منذ 5 أيام

    Marriott Hotels Resorts Amman, الأردن

    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. · Process all check-outs including resolving any late and disputed charges. Answer, record, ...

  • IHG

    Front Desk Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

    IHG Amman, الأردن

    Perform all check-in and check-out tasks · Manage online and phone reservations · Inform customers about payment methods and verify their credit card data · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon ...

  • Rotana Hotel Group

    Front Desk Agent

    تم العثور عليها في: DrJobEN AE A2 - منذ 5 أيام

    Rotana Hotel Group Amman, الأردن

    Greeting and thanking guests in a sincere, friendly manner. · Checking guests in on arrival and out on departure. · Posting charges to appropriate guest accounts. · Anticipating and addressing guests' needs, and resolving their problems and complaints. · Assisting guests with dis ...

  • SITA

    Agent Service Desk

    تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام

    SITA Amman, الأردن

    Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of systems and products serviced by Service Operations · Act as the customer SPOC and co-ordinate the schedu ...

  • Sheraton Hotels & Resorts

    Front Desk Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

    Sheraton Hotels & Resorts Amman, الأردن

    Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all p ...

  • Sheraton Hotels & Resorts

    Agent-Front Desk-Lead

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

    Sheraton Hotels & Resorts Amman, الأردن

    Defining and implementing front desk objectives and procedures. · Hiring and training staff and managing the shift schedules. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring that the front desk and reception area is kept clean ...

  • ALL - Accor Live Limitless

    Guest Relations Supervisor

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

    ALL - Accor Live Limitless Amman, الأردن

    b Description · Provide a warm welcome to the guests, and oversee VIP arrivals and departures. · Keeps an updated record of the guests' information in the system and handle complaints and concerns. · Deal effectively with any guest comments and or / complaints taking full ownersh ...

  • Umniah

    Back Office Team Leader- UWallet

    تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

    Umniah Amman, الأردن

    Excellent knowledge of Fintech industry, products, and services. · Excellent knowledge of problem solving techniques, agent utilization tools & techniques, customer care channels, customer care applications, lead generation and referral. · Excellent knowledge of customer care pro ...

  • Accor

    Reservations Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

    Accor Amman, الأردن

    Job Description · Consistently offer professional, friendly and engaging service. · Book and enter room reservation requests using the Property Management System. · Process reservations by mail, telephone, e-mail, fax or any OTA's System. · Process reservations from sales offices ...

  • Accor

    Reservations Supervisor

    تم العثور عليها في: DrJobEn JO A2 - منذ 18 ساعة

    Accor Amman, الأردن

    Company Description · Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we ...

  • Accor

    Reservations Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ يوم

    Accor Amman, الأردن

    Company Description · Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we ...

  • Accor

    Guest Relations Agent

    تم العثور عليها في: DrJobEn JO A2 - منذ يوم

    Accor Amman, الأردن

    Company Description · Fairmont Amman is offering a career opportunity for an energetic and experienced Guest Relations Agent. · What is in it for you? · Employee benefit card offering discounted rates in Accor worldwide. · Learning programs through our Academies · Opportunity to ...