Agent Service Desk - Amman, الأردن - SITA

Service Desk Engineer

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations · When require ...

Service Desk Engineer

تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

Dealing with incoming faults in a professional, courteous manner over the phone and via email · Taking ownership of faults and managing them in a logical and methodical manner · Correctly logging incidents and faults, categorising and prioritising them in line with team procedure ...

Service Desk Coordinator

تم العثور عليها في: DrJobEn JO A2 - منذ 22 ساعة

· • Handle all import requests in accordance with service standards and processes(Remote booking global procedure) · • Deliver best in class customer service by fulfilling each customer's needs while adhering to DHL policies · • Respond to customer queries regarding information ...

GCC Service Desk Analyst I

تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

Knowledge of WAN/LAN/WLAN environments · Basic knowledge of routers, switches, servers, broadband circuits, tylco circuits such as T1, T3, DS1, DS3, etc. · Previous experience using an ITSM Tool · Previous Experience using a network monitoring tool · Understanding of ITIL Process ...

Team Leader Front Desk

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...

Butler

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Greet guests upon arrival and articulately explain details and amenities available. · Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoe shine, assist with reservations, and transportation) by making arrangement ...

Assistant Front Office Manager

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example · Encourages and builds mutual trust respect and coop ...

Sr Helpdesk Officer

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Answer customer's calls raised to Hikma's call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits · Register incidents and service requests, track updates and follow up until completion · Perform onsite/ ...

ICT Assistant

تم العثور عليها في: DrJobEn JO A2 - منذ يومين

Purpose of the Position · The primary purpose of position is to strengthen ICT operational effectiveness. The ICT Assistants will work within the ICT Common Services Unit based in Nairobi to ensure adequate resource capacity to support UNICEF operations in Nairobi and zonal offic ...

Guest Service Supervisor

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively. · Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all c ...

Support Engineer

تم العثور عليها في: DrJobEn JO A2 - منذ يومين

supporting Symantec Endpoint Protection infrastructure; · supporting Symantec Endpoint Protection consoles and third party reporting tools; · updating Symantec Endpoint Protection documentation; · managing/updating Symantec Endpoint Protection client group exclusions; · monitorin ...

Business Support Officer

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

We are looking for Business Support Officers with 1+ years of experience in e-commerce or customer support. In this role, you shall provide a range of administrative and support services to facilitate business operations and service delivery such as desk research, replying & answ ...

Business Analyst and Implementation Coordinator

تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

Reviewing and analyzing business processes · Identifying opportunities to improve work processes, enhance quality of service, and develop capacity and productivity · Designing and developing systems and procedures, forms, manuals and guides · Supporting systems' customization and ...

Front Desk Agent

تم العثور عليها في: DrJobEN AE A2 - منذ يوم

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure · Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expe ...

Customer Success Manager

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Role Definition · This role will be responsible for Managed Services PnL, Customer SLAs, Customer Satisfaction, Process Adherence and People Management across (Tech Experts, MIS Analysist, Shift Management). Contribute towards Company goals, constantly ensure improvement in the w ...

Assistant Front Office Manager

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures e ...

General Cashier

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Ensure all cash floats are in place across the hotel · Collect daily cash takings and reconcile them against receipts and the accounting system · Complete daily reports for the Finance Manager · Deposit cash takings with the bank on a daily basis · Provide the Front Desk with dai ...

Laundry Valet

تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. · Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a · flexible schedule. Respond promptly to ...

Front Office Manager

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Responsible for all front office functions and staff · Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable · As a department head directs and works with managers and employees to successfully execute all f ...

Spa Receptionist

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

He/she must pay attention to his/her appearance and dress in a moderately attractive manner to sell the image of the company to new and existing clients. · He/she will build and maintain good relationship with clients by interacting warmly with them and giving them tips on the be ...