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Amman

    Front Desk Agent - Amman, الأردن - Rotana Hotel Group

    Rotana Hotel Group
    Rotana Hotel Group Amman, الأردن

    منذ 4 أيام

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    وصف
    • Welcome customers and guests in a warm and friendly manner.
    • Ascertains their purchasing needs.
    • Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
    • Knows all essential aspects of our business operations.
    • Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
    • Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
    • Balances cash drawer by counting cash at beginning and end of work shift.
    • Monitors lobby and work area determine customer flow.
    • Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
    • Facilitates correspondence with customers.
    • Acts as the site liaison for the services and sales center.
    • Works collaboratively with other staff, managers, and resources.
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