Agent Service Desk - Amman, الأردن - SITA

Service Desk Administrator

منذ أسبوع

· •Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users. · •Provi ...

Agent Service Desk

منذ أسبوع

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of systems and products serviced by Service Operations · Act as the customer SPOC and co-ordinate the schedu ...

Service Desk Engineer

منذ يومين

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations · When require ...

Service Desk Specialist

منذ 6 أيام

What You Will Be Doing · Solving complex customer problems that our AI bot was unable to help them with · Asking insightful questions that get to the root cause of the customer's problem · Generating solutions using your product knowledge and our knowledge bases · Spending 25% of ...

Service Desk Coordinator

منذ 6 أيام

· • Handle all import requests in accordance with service standards and processes(Remote booking global procedure) · • Deliver best in class customer service by fulfilling each customer's needs while adhering to DHL policies · • Respond to customer queries regarding information ...

Agent Service Desk

منذ أسبوع

Product and Service knowledge in one or several of the following areas at beginner level: · Airport Services · Desktop services · Network Services · Customer specific services and solutions (for dedicated support) · Exposure to ITIL and to IT and network components and principles ...

Service Desk Engineer

منذ 6 أيام

Dealing with incoming faults in a professional, courteous manner over the phone and via email · Taking ownership of faults and managing them in a logical and methodical manner · Correctly logging incidents and faults, categorising and prioritising them in line with team procedure ...

IT Service Desk Technician

منذ يومين

Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply · Typical tasks will include: · Support of internal users · Setting up new workplaces · Access management · E ...

GCC Service Desk Analyst I

منذ 6 أيام

Knowledge of WAN/LAN/WLAN environments · Basic knowledge of routers, switches, servers, broadband circuits, tylco circuits such as T1, T3, DS1, DS3, etc. · Previous experience using an ITSM Tool · Previous Experience using a network monitoring tool · Understanding of ITIL Process ...

Agent-Front Desk-Lead

منذ 6 أيام

Defining and implementing front desk objectives and procedures. · Hiring and training staff and managing the shift schedules. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring that the front desk and reception area is kept clean ...

Assistant Front Office Manager

منذ يومين

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. · Prioritize and delegate daily work responsibilities to front desk staff. · Train and guide front desk staffs to provide quality customer services. · Manage staffing s ...

Team Leader Front Desk

منذ أسبوع

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...

Butler

منذ يومين

Greet guests upon arrival and articulately explain details and amenities available. · Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoe shine, assist with reservations, and transportation) by making arrangement ...

Assistant Front Office Manager

منذ يومين

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example · Encourages and builds mutual trust respect and coop ...

Sr Helpdesk Officer

منذ يومين

Answer customer's calls raised to Hikma's call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits · Register incidents and service requests, track updates and follow up until completion · Perform onsite/ ...

ICT Assistant

منذ 3 أيام

Purpose of the Position · The primary purpose of position is to strengthen ICT operational effectiveness. The ICT Assistants will work within the ICT Common Services Unit based in Nairobi to ensure adequate resource capacity to support UNICEF operations in Nairobi and zonal offic ...

Guest Service Supervisor

منذ أسبوع

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively. · Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all c ...

Support Engineer

منذ 6 أيام

supporting Symantec Endpoint Protection infrastructure; · supporting Symantec Endpoint Protection consoles and third party reporting tools; · updating Symantec Endpoint Protection documentation; · managing/updating Symantec Endpoint Protection client group exclusions; · monitorin ...

Business Support Officer

منذ يومين

We are looking for Business Support Officers with 1+ years of experience in e-commerce or customer support. In this role, you shall provide a range of administrative and support services to facilitate business operations and service delivery such as desk research, replying & answ ...

Room Attendant

منذ أسبوع

Respond promptly to requests from guests and other departments. · Fill cart with supplies and transport cart to assigned area. · Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. · Replace guest amenities and supplies in rooms. · Repl ...