Guest Service Agent - Amman, الأردن - IHG Hotels & Resorts

Customer service agent

منذ يوم

Customer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office. · We are looking for a sharp professional to manage customer queries. · Key skills: · Maintaining a positive, empathetic, and professional attitude toward customers at all times. · Abilit ...

Customer Service Agent

منذ 5 أيام

About Jeeny: · Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. · We are a joint venture between ME ...

Airport Services Agent

منذ 5 أيام

Carrying out passengers check-in process within the set time limitations · Checking the serviceability of check-in counters and reporting any malfunction. · Displaying the required security and safety notifications at the check-in counters Preparing check-in counters · Keeping do ...

Agent Service Desk

منذ 5 أيام

Basic knowledge and understanding of Network protocols. · Product and Service knowledge in one or several of the following areas at beginner level: · Airport Services · Desktop services · Network Services · Customer specific services and solutions (for dedicated support) · Exposu ...

Guest Service Agent

منذ 3 أيام

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. · Secure payment; activate/reissue room keys. · Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. · Communicate to appropriate staff when gues ...

Royal Service Agent

منذ 5 أيام

Reporting to the Royal Services Manager, responsibilities and essential job functions include but are not limited to the following · Consistently offer professional, friendly and engaging service · Process all external and internal calls either by redirecting calls or assisting t ...

Guest Services Agent

منذ 6 أيام

Administer check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...

Guest Service Agent

منذ يوم

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. · Secure payment; activate/reissue room keys. · Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. · Communicate to appropriate staff when gues ...

Guest Services Agent

منذ يوم

Administer check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...

Airport Services Agent

منذ 6 أيام

Carrying out passengers check-in process within the set time limitations · Checking the serviceability of check-in counters and reporting any malfunction. · Displaying the required security and safety notifications at the check-in counters Preparing check-in counters · Keeping do ...

Customer Service Agent

منذ يوم

Create an exceptional, personalized service experience for users. · Provide positive, fast, and complete support resolutions to users via various access channels. · Provide support to both shoppers and customers. · Identify common trends within support interactions and escalate ...

Agent-At Your Service

منذ يوم

Operate telephone switchboard station in order to answer telephone calls. · Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for th ...

Agent Service Desk

منذ 6 أيام

Product and Service knowledge in one or several of the following areas at beginner level: · Airport Services · Desktop services · Network Services · Customer specific services and solutions (for dedicated support) · Exposure to ITIL and to IT and network components and principles ...

Agent Service Desk

منذ أسبوع

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of systems and products serviced by Service Operations · Act as the customer SPOC and co-ordinate the schedu ...

Senior Customer Service Agent

منذ 6 أيام

Take ownership of customer issues. ... · Troubleshoot problems and see them through to resolution. ... · Escalate unresolved issues to the appropriate internal teams. ... · Collect prompt and accurate feedback from customers. · ...

Customer Service Agent-Limited

منذ 6 أيام

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. · Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. · Handle and answer customer' inquiries, questions and reque ...

Business Development Manager

منذ 6 أيام

Represent ApplyBoard brand to promote ApplyBoard services to agents, international educators, and prospective students · Negotiate terms of engagement, provide training to agents and their staff, and keep the agent contacts engaged with ApplyBoard through regular communication · ...

Call Center Agent

منذ 6 أيام

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services · Delivering service quality to the highest level · Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings a ...

Team Leader Front Desk

منذ 6 أيام

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...

Guest Relations Supervisor

منذ 6 أيام

b Description · Provide a warm welcome to the guests, and oversee VIP arrivals and departures. · Keeps an updated record of the guests' information in the system and handle complaints and concerns. · Deal effectively with any guest comments and or / complaints taking full ownersh ...