- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
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IT support
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Nafith Logistics Services Amman, الأردن] · Good knowledge of technology, following up on all new developments, and the ability to explain and interpret updates for various equipment. · Keep up with all that is new in terms of technological developments and updates. · Good communication using phone or email. · Logical ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام
Microsoft Corporation Amman, الأردنsupporting Symantec Endpoint Protection infrastructure; · supporting Symantec Endpoint Protection consoles and third party reporting tools; · updating Symantec Endpoint Protection documentation; · managing/updating Symantec Endpoint Protection client group exclusions; · monitorin ...
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Support Manager
تم العثور عليها في: DrJobEn JO A2 - منذ ساعة
Norwegian Refugee Council Amman, الأردنLine management for support staff such as Finance, HR & Admin and Logistics. · Member of the Area Management Group · Compliance with and adherence to policies, guidance and handbooks and donor/auditor requirements · Provide input on operational support to the Area Plan of Action, ...
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Brand Support
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
pwc middle east Amman, الأردنAs the Brand & Communications Support within Clients and Markets, your role is to work closely with the Brand and Comms team lead, to plan, manage and execute proactive and innovative publicity campaigns and initiatives to support PwC's efforts in both internal and external commu ...
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Support Manager
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
SquareOne Technologies Amman, الأردنManage and triage incidents and service request assigned to team queues in Zohodesk · Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications · Develop and mentor the team to transition ...
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IT Support Associate
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
APCO Worldwide Amman, الأردن1-2 years of relevant experience, ideally with a professional services firm. We also consider freshers candidate who shows A genuine interest in technology. · Experience in Tier 1 or Tier 2 helpdesk support · Supporting PC and Mac software/hardware, peripherals · Hardware and sof ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Microsoft Amman, الأردن· • Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. · • Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to ...
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IT Technical Support
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Nabulsi and Al-Amd Amman, الأردنInstalling and configuring computer hardware, software, systems, networks, printers, and scanners. · Troubleshoot and resolve issues with software or hardware. · Monitoring and maintaining computer systems and networks. · Responding in a timely manner to service issues and reques ...
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Support Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Crossover Amman, الأردنTrilogy consistently wows its customers with the quality of our support. We're committed to hiring the top 1%, so you'll work with people who challenge you. We've been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continue t ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ ساعة
Microsoft Amman, الأردنResponsible for the customer support experience with Microsoft · Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) · Identify cases that require escalation (either te ...
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Support Analyst
تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام
Crossover Amman, الأردنTrilogy consistently wows its customers with the quality of our support. We're committed to hiring the top 1%, so you'll work with people who challenge you · . We've been fully remote from the start. While other companies were left playing catch-up due to COVID, our teams continu ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Microsoft Amman, الأردنResponsible for the customer support experience with Microsoft · Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, custom ...
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IT Technical Support
تم العثور عليها في: DrJobEn JO A2 - منذ ساعة
International Organization for Migration Amman, الأردنCreates and maintains all user accounts and access rights · Receive and log problem calls or service requests with minimum delay · Attempt to resolve as many problems calls or service requests on initial contact · Perform tasks related to scheduled service requests, including equ ...
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IT Onsite Support
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
US Civilian Research & Development Foundation - CRDF Global - MENA Hub Amman, الأردنImplement minor physical repairs to all needed IT equipment, Work on minor bug fixes, and solve software issues. · Support physical elements of remote repair as needed. · Provide escalation support for the MSP for onsite equipment issues and other issues requiring knowledge of ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Microsoft Amman, الأردنResponsible for the customer support experience with Microsoft · Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) · Identify cases that require escalation (either te ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Microsoft Corporation Amman, الأردنScope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. · Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ...
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Support Engineer
تم العثور عليها في: DrJobEn JO A2 - منذ 4 أيام
Microsoft Corporation Amman, الأردنYou will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide ...
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IT Support Specialist
تم العثور عليها في: DrJobEn JO A2 - منذ ساعة
Al-Ra'ed Al-Arabi School Amman, الأردن· • Interact with different teams to assist in troubleshooting hardware, software, and · networking issues by identifying root causes, providing technical support and resolving · technical issues. This includes but not limited to: replacing printers ink, classrooms projectors · ...
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IT Technical Support
تم العثور عليها في: DrJobEn JO A2 - منذ يومين
IOM-International Organization for MigrationJordan Amman, الأردن· • Perform software distribution updates, server patches, scripting, testing and support · • Perform 1st and 2nd level desktop troubleshooting and end-user support in conjunction with the Information Technology Assistants · • Assists in maintaining the availability of Internet, ...
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Customer Support
تم العثور عليها في: DrJobEn JO A2 - منذ يوم
Lenmar Consulting Inc. Amman, الأردنClient Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. · Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. · Functional supp ...