- What is in it for you?
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Job Description
- Print out the Daily Call Log between 09:00-10:00am daily.
- Prepare letters to be signed by General Manager/ EAM or FOM.
- Notes, collects and actions on any guest's preferences. Update guest needs and requests in the guest profile.
- Assist and coordinate ensuring (repeat) guest's needs, requests and personal preferences are met. Ensure proper recognition and preference delivery (amenities) for all repeat guests.
- Check the arrivals lists for the following day and same day to ensure that VIP's have been correctly identified. Ensure that appropriate amenities have been ordered and delivered to the rooms of the VIP's prior to arrival.
- Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports
- Meet the required daily quota for Guest courtesy calls as established by management.
- Notes, collect and actions any guests preferences.
- To liaise with relevant departments regarding guests logistical requirements and amenities. (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling)
- Ensure clear communication between Concierge, Front Office, Executive Floor Lounge, Reservations staff and Duty Manager regarding the arrival of any VIP Guest
- Ensure proper hand over of information, and follow up at all times. Report daily activities in the logbook and attend daily operations briefings.
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Guest Relations Agent
منذ 5 أيام
Accor Amman, الأردنCompany Description · Fairmont Amman is offering a career opportunity for an energetic and experienced Guest Relations Agent. · What is in it for you? · Employee benefit card offering discounted rates in Accor worldwide. · Learning programs through our Academies · Opportunity to ...
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Guest Relations Supervisor
منذ 6 أيام
ALL - Accor Live Limitless Amman, الأردنb Description · Provide a warm welcome to the guests, and oversee VIP arrivals and departures. · Keeps an updated record of the guests' information in the system and handle complaints and concerns. · Deal effectively with any guest comments and or / complaints taking full ownersh ...
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Team Leader Front Desk
منذ 6 أيام
Centro Hotels Amman, الأردنReceive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...
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Junior Supply Planning Associate
منذ 5 أيام
Azadea Group Amman, الأردنDraft documentation for delivery and ensuring timely receipt from suppliers, forwarders, clearing agents, and insurance · - Monitor and ensure proper keeping and timely completion of accurate shipment and general records. · - Formulate and organize an updated database of local, n ...
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Complex Reservations Agent
منذ يومين
MARRIOTT International Amman, الأردنReservation Agent Responsibilities: · Assisting and advising customers who may be choosing from a variety of travel options. · Making reservations for customers based on their various requirements and budgetary allowances. · Checking the availability of accommodation or transport ...
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Dispatch Agent
منذ أسبوع
Basket Amman, الأردنAbout the job · Company Description Basket is an e-commerce company based in Amman, Jordan that offers personalized E-shopping experience. Founded in 2018, Basket allows its customers to select groceries and products from their favorite stores and delivers them to their doorstep ...
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Procurement Section Head
منذ 5 أيام
MS Pharma Amman, الأردنMaintain complete and updated purchasing data and pricing on the adopted system. · Support relevant departments with quotations for maintenance spare parts, instruments, raw materials and packaging materials. · Oversee the preparation and processing of purchase orders according t ...
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Sales Representative
منذ يوم
Kuehne + Nagel International Amman, الأردنThe Sales Representative is responsible to secure new business, maintain a relationship with current clients and achieve GP/Volume targets as agreed upon hiring · .Your tasks and responsibilities Represent KN and get new accounts · Visit new customers Follow up with existing Cust ...
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Concierge Supervisor
منذ 6 أيام
St. Regis Hotels & Resorts Amman, الأردنPerforms various administrative tasks assigned by the Concierge Manager and works directly with guests as a Concierge when volumes warrant · Assist with team payroll, performance manage missed pushes, pay corrections, etc · Assist with any plans or arrangements the guest intends ...
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Finance Officer
منذ 6 أيام
Mercy Corps-Syria Response Office Amman, الأردنProvide close and strong support for all fund transfer activities and for all payments done through money transfer agents, and ensure proper supporting documents are in place before submission. · Ensure the completeness and verification process of all sub grant payments happening ...
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senior finance officer
منذ 5 أيام
Mercy Corps-Syria Response Office Amman, الأردنProvide close and strong support for all fund transfer activities and for all payments done through money transfer agents, and ensure proper supporting documents are in place before submission. · Ensure the completeness and verification process of all sub grant payments happening ...
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Trademarks Administrator
منذ 5 أيام
Al Tamimi & Company Amman, الأردنProviding secretarial support to a Patent and Trademark Attorneys; · Preparing and filing trademark applications; · Analyzing and reviewing local and foreign trademark files; · Conducting trademark searches and other related transactions; · Diary management; · Maintaining filing ...
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Collaboration and AV Specialist
منذ يوم
PwC Middle East Amman, الأردنOur Operations Support team monitors the overall quality of our service. As a part of the team, you'll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and ...
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Legal Associate
منذ 5 أيام
Royal Jordanian Amman, الأردنAbout the job · About the job The Legal Associate shall aid on legal matters and advice on related documentation, negotiations, contracts, etc. Responsibilities · Participating in formulating policies and objectives for the legal affairs. · Proposing long, medium and short-term ...
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Senior Accounting Specialist
منذ 5 أيام
AZADEA Group Amman, الأردنCompiles and sorts documents, such as: invoices, work orders, checks, vouchers, and substantiates business transactions. · Verifies and posts details of business transactions, such as: funds received and disbursed; totals accounts to ledgers or computer spreadsheets and databases ...
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Outsourcing Services Executive
منذ أسبوع
ARAMEX Amman, الأردنAnswering Customer Queries: Live chat agents are there to support online customers by promptly answering their questions that come in via the website(s) they manage1. · Proactive Engagement: Engage in real-time, comprehensive interactions with customers, ensuring they receive the ...
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Developer Trilogy Remote
منذ 3 أيام
Crossover Amman, الأردنAbout the job · Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Trilogy. Have you got what it takes? · Are you looking to jumpstart your tech career and experience firsthan ...
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Customer Service Agent
منذ 5 أيام
jeeny Amman, الأردنAbout Jeeny: · Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. · We are a joint venture between ME ...
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Core Data Analysis
منذ أسبوع
Zain jordan Amman, الأردنCore & Data Analysis - Zain Cash · Performs front line activities related to installation, commissioning, repair, operation and maintenance of Zain Cash Services Platforms and associated equipment's, Provide support (maintenance and operation) for Zain Cash platforms, such as Cor ...
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Customer Service Executive
منذ 6 أيام
ARAMEX Amman, الأردنThe Director of Asset Management position supports Hope Community Inc. s (HCI) strategic and operational objectives in the following way: responsible for the oversight of the physical, fiscal and regulatory operations of the HCIs housing assets so HCI programs can provide high-qu ...