- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer's needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution
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Concierge
منذ 6 ساعات
The Luxury Collection Amman, الأردنAnswer phone an email inquiries from potential guests in a timely and respectful manner · Greet guests and visitors warmly and make them feel welcome and attended · Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions · Receiv ...
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Residences Concierge
منذ 6 ساعات
St. Regis Amman & W Amman Amman, الأردنGreeting lessees, residents and visitors warmly and make them feel welcome and attended · Assist with the parcel handling service - managing parcel deliveries on behalf of residents, advising them of deliveries via message cards and handing over goods to the residents. · Ensure t ...
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Concierge Supervisor
منذ 6 ساعات
St. Regis Hotels & Resorts Amman, الأردنPerforms various administrative tasks assigned by the Concierge Manager and works directly with guests as a Concierge when volumes warrant · Assist with team payroll, performance manage missed pushes, pay corrections, etc · Assist with any plans or arrangements the guest intends ...
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Chief Concierge
منذ 6 ساعات
The Ritz-Carlton Amman, الأردنResponsible for the supervision of all aspects of Concierge functions in accordance with hotel standards · Maintains a concierge service and management philosophy that serves as a guide to respective staff · Responsible for developing and maintaining the acknowledgment and servic ...
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Concierge Personnel
منذ 6 ساعات
The Ritz-Carlton Amman, الأردنRespond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. · Respond to special requests from guests with unique needs and follow up to ensure satisfaction. · Gathe ...
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Concierge Agent
منذ 6 ساعات
MARRIOTT International Amman, الأردنPosition Summary · Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. · Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through the ...
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Banquet Concierge Agent
منذ 6 ساعات
MARRIOTT International Amman, الأردنPosition Summary · Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure sati ...
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Housekeeping Manager-Residences
منذ 6 ساعات
The Ritz-Carlton Amman, الأردنInspect Common Areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Assist Director of Facilities in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Concierge. Prepare, distribute, and communicat ...
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Guest Relations Agent
منذ 6 ساعات
Accor Amman, الأردنWhat is in it for you? · Employee benefit card offering discounted rates in Accor worldwide. · Learning programs through our Academies · Opportunity to develop your talent and grow within your property and across the world · Ability to make a difference through our Corporate Soci ...
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Financial Wellness Consultant
منذ 6 ساعات
Keybank National Association Amman, الأردنFWCs are a client concierge – providing both transactional and account opening services to clients. · Consistently providing exceptional client experience by helping to create a welcoming environment in our branches. · Encouraging financial wellness conversations with clients (bo ...
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Appraisal Coordinator
منذ يومين
EXL Amman, الأردنResponsible for contacting Policyholders via phone to schedule appointments for Field Consultants on our traditional field survey products. A key component of this process is explaining the reason for the field visit, building policyholder trust, and alleviating any concerns. · R ...
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Guest Service Representative
منذ 6 ساعات
Zaman Travels Amman, الأردن· • Handling guest arrival with pick up request and arrange the transportation. · • Assist with guest luggage as and when required. · • Give all hotel facilities information to the guest and assists them in the car. · • Inform the reception manager, concierge, or guest relation ...
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Guest Services Agent
منذ يومين
St. Regis Hotels & Resorts Amman, الأردنAdminister check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...
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W Insider
منذ 6 ساعات
W Hotels Amman, الأردنThe W Insider brings to life the W core value of 'Insider' for the W guest and allows W Hotels Worldwide to activate this key brand differentiator in a way that creates both valuable and memorable experiences for our guests, ultimately driving loyalty to the brand and providing h ...
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Growth Marketer
منذ 6 ساعات
Braintrust Amman, الأردنArya is building the Couples Wellness category, poised to become the next billion-dollar cornerstone in the global wellness market. · Couples are falling into routine and many are experiencing increased loneliness. While billions are spent on fitness, mindfulness, and sleep, emot ...
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Intern Admin
منذ يومين
Bapco Amman, الأردنAssist in visa process for traveling employees at Amman's office. · Handle inventory including stationery and groceries for the office. · Receive all the bills and provide them to the driver. · Follow up with finance team to make sure the cleaning services from our cleaning vendo ...
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Guest Services Agent
منذ 6 ساعات
St. Regis Hotels & Resorts Amman, الأردنAdminister check in of all guests and maintain record of all special requests at time of arrival. · Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services ...
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guest relations manager
منذ 6 ساعات
Accor Amman, الأردنProvide upscale guest service experiences for clients throughout their stay · Ensure clients are properly greeted upon their arrival · Monitor daily bookings and ensure assigned rooms are prepared prior to check-in · Coordinate luggage collection and storage · Oversee check-in an ...
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Guest Relations Agent
منذ 6 ساعات
Accor Amman, الأردنCompany Description · Fairmont Amman is offering a career opportunity for an energetic and experienced Guest Relations Agent. · What is in it for you? · Employee benefit card offering discounted rates in Accor worldwide. · Learning programs through our Academies · Opportunity to ...
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Attendant-Door
منذ 4 أيام
MARRIOTT International Amman, الأردنReception, greeting and saying goodbye to guests · Acceptance and transport of guests' luggage etc. upon arrival and departure as well as during their stay · Rooming of arriving guests · Courtesy calls after guests arrive · Contact person for guest questions · Valet Parking/Car S ...