Front Desk Agent - Amman, الأردن - IHG

IHG Amman, الأردن

تم العثور عليها في: DrJobEn JO A2 - منذ 6 أيام

وصف

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Front Desk Agent

تم العثور عليها في: DrJobEN AE A2 - منذ يوم

Rotana Hotel Group Amman, الأردن

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure · Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expe ...
Front Desk Agent

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Rotana Hotel Group Amman, الأردن

Welcome customers and guests in a warm and friendly manner. · Ascertains their purchasing needs. · Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. · Knows all essential aspects of our business operations. · Collec ...
Agent Service Desk

تم العثور عليها في: DrJobEn JO A2 - منذ 5 أيام

SITA Amman, الأردن

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs · To ensure the correct functioning and maintenance of systems and products serviced by Service Operations · Act as the customer SPOC and co-ordinate the schedu ...
Team Leader Front Desk

تم العثور عليها في: DrJobEn JO A2 - منذ يوم

Centro Hotels Amman, الأردن

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...
Reservations Agent

تم العثور عليها في: DrJobEn JO A2 - منذ 40 دقيقة

Accor Amman, الأردن

Job Description · Consistently offer professional, friendly and engaging service. · Book and enter room reservation requests using the Property Management System. · Process reservations by mail, telephone, e-mail, fax or any OTA's System. · Process reservations from sales offices ...
Reservations Supervisor

تم العثور عليها في: DrJobEn JO A2 - منذ يومين

Accor Amman, الأردن

Company Description · Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we ...
Reservations Agent

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Accor Amman, الأردن

Company Description · Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we ...
Guest Relations Agent

تم العثور عليها في: DrJobEn JO A2 - منذ 3 أيام

Accor Amman, الأردن

Company Description · Fairmont Amman is offering a career opportunity for an energetic and experienced Guest Relations Agent. · What is in it for you? · Employee benefit card offering discounted rates in Accor worldwide. · Learning programs through our Academies · Opportunity to ...