- Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.
- Provides immediate response to all customers who come to the Service Desk. Person to person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.
- Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
- May be required to work for 12 hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
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Agent-Front Desk-Lead
منذ أسبوع
Sheraton Hotels & Resorts Amman, الأردنDefining and implementing front desk objectives and procedures. · Hiring and training staff and managing the shift schedules. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring that the front desk and reception area is kept clean ...
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Regional Office Services
منذ أسبوع
pwc middle east Amman, الأردنResponsible for the smooth running of local office operations, including administrative support, material supplies and front desk personnel, under the guidelines set forth by the Cluster Office Senior Manager. In addition, acts as the main liaison between Front Office (LoS) and B ...
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Business Support Officer
منذ 4 أيام
Kaizen Firm Amman, الأردنWe are looking for Business Support Officers with 1+ years of experience in e-commerce or customer support. In this role, you shall provide a range of administrative and support services to facilitate business operations and service delivery such as desk research, replying & answ ...
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Information Security Assurance
منذ 3 أيام
Arab Bank Amman, الأردنGlobal Security Control, focusing on the state of the overall security with compliancy testing, penetration testing, vulnerability testing, etc. · Overall Global Security Compliance Monitoring, focusing on events and the response with log monitoring, SIEM administration, and inci ...
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ICT Assistant
منذ 5 أيام
UNICEF Amman, الأردنPurpose of the Position · The primary purpose of position is to strengthen ICT operational effectiveness. The ICT Assistants will work within the ICT Common Services Unit based in Nairobi to ensure adequate resource capacity to support UNICEF operations in Nairobi and zonal offic ...
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Operations Associate
منذ أسبوع
Open Society Foundations Amman, الأردن· • Provide sophisticated administrative support for grant making activities and other program functions, such as assisting in the review of proposals, reports, and other documents for compliance, and following up with grantees to maintain contractual records; · • Collaborate wi ...
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Junior Project Administration Officer
منذ أسبوع
GIZ Amman, الأردنproviding support for the team leader, component manager and other experts for whom the junior project desk officer performs administrative of the project "Wastewater Treatment and Reuse" · effective coordination with the project colleagues · invoice/receipts checking, preparatio ...
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QA Officer
منذ أسبوع
Cargill Amman, الأردنSupport the Assessment and Regulations Manager to ensure the development of fit for purposeQA policies and procedures and monitor implementation and effectiveness of same; · Coordinate and oversee the process for learner complaints, Academic Impropriety etc., and ensure correct p ...
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Quality Assurance Officer
منذ أسبوع
EastNets Amman, الأردن● Support the Assessment and Regulations Manager to ensure the development of fit for purpose QA policies and procedures and monitor implementation and effectiveness of same; · ● Coordinate and oversee the process for learner complaints, Academic Impropriety etc., and ensure corr ...
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Microsoft Dynamics GP Administrator
منذ أسبوع
EastNets Amman, الأردنSupporting multiple Microsoft Dynamics-GP environments, including Development, Test and Production · Administer hot fixes, service packs, tax updates, and version upgrades · Evaluate and make recommendations for current environment configurations and business processes · Develop, ...
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Information Technology Administrator
منذ 5 أيام
MSTART Amman, الأردنAbout the job · a leading private company in Amman, dedicated to providing cutting-edge solutions in the field of networking. We are currently looking for a skilled IT Administrator to join our dynamic team. · Responsibilities: · • Troubleshoot and resolve network issues, hardwa ...
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Receptionist
منذ أسبوع
Equiti Group Amman, الأردنDiary arrangement and management of meeting rooms. · Possibly handling event coordination, both internally and externally. · Handling queries and complaints via phone, email and general correspondence. · Greeting all visitors in a professional manner. · Transferring calls as nece ...
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Deal Desk Analyst
منذ أسبوع
Bloomreach Amman, الأردنAbout the job · Bloomreach is the world's #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: · Discovery, offeri ...
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Assistant Chief Engineer
منذ أسبوع
Accor Amman, الأردنCompany Description · Fairmont Amman is offering a career opportunity for a dynamic Assistant Chief Engineer. · Job Description · Reporting to the Chief Engineer, Responsibilities and essential job functions include but are not limited to the following: · Consistently offer profe ...
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Junior Accountant
منذ أسبوع
DOROOB HR Consulting & Recruitment Amman, الأردنJob description: · The Cashier manages all the activities linked to cash register, always following the Company procedures and local legislation. Enriches and updates the client database and carries out all the necessary secretary activities in order to support the store. · As we ...
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Regional Finance Coordinator
منذ أسبوع
Care International Amman, الأردن دوام كامل"Job Title: Regional Finance Coordinator · Work Location: Amman (with 30 to 50% travel required) · Proposed Start Date: June 2024 · Line Manager: Regional Program Coordinator · Position Summary · The responsibility of the Regional Finance Coordinator (RFC) is to ensure the progra ...
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Administrative Assistant
منذ أسبوع
United Nations Development Programme Amman, الأردن· Job Description · Description · –> · Within Inclusive Growth broad issues, poverty and inequality reduction is key to sustainable human development, as reiterated in the new UNDP Strategic Plan. Building resilient societies based on SME-led growth and social protection is cent ...
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Regional Program Coordinator
منذ أسبوع
Care International Amman, الأردن دوام كامل"Job Title: Regional Program Coordinator · Work Location: Amman (30 to 50% travel required) · Proposed Start Date: June 2024 · Line Manager: Regional Humanitarian Director (with a dotted line to CARE Germany Desk Officer) · Position Summary · The Regional Program Coordinator (RPC ...
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Administrative Assistant-NPSA 5
منذ أسبوعين
Bioversity International Amman, الأردن· JOB DESCRIPTION · Background · Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to o ...
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Multi-Property Senior Sales Manager
منذ 3 أسابيع
Marriott Amman, الأردن Paid WorkJob Number · Job Category Sales & Marketing · Location W Amman, 13 Rafiq Al Hariri Ave, P.O. Box 5457, Amman, Jordan, Jordan · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMARY · Responsible for proactively soliciting and managing ...