Front Desk - Amman, الأردن - SHERATON HOTELS & RESORTS

Front Desk Agent

منذ 35 دقيقة

Greet guests and provide them with superb customer service. · Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. · Answer all client questions and incoming calls. · Redirect phone calls to the appropriate depar ...

Front Desk Agent

منذ 35 دقيقة

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all p ...

Front Desk Clerk

منذ 35 دقيقة

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, a ...

Front Desk Agent

منذ يوم

About the job · Job NumberJob CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Amman, Amman, 5th Circle, Amman, Jordan, Jordan VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeNon-ManagementPosition SummaryOur jobs aren't just about giving g ...

Front Desk Agent

منذ 3 أيام

Perform all check-in and check-out tasks · Manage online and phone reservations · Inform customers about payment methods and verify their credit card data · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon ...

Front Desk Agent

منذ 4 أيام

Welcome customers and guests in a warm and friendly manner. · Ascertains their purchasing needs. · Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. · Knows all essential aspects of our business operations. · Collec ...

Front Desk Receptionist

منذ يوم

- Greet visitors and clients in a warm and friendly manner and directing them appropriately. · Answering & transferring calls as necessary · -Managing students' appointments and schedules · Handle and resolve costumers' complaints and problems. · -Maintaining the GYMNAZIA activi ...

Front Desk Agent

منذ 3 أيام

Greeting and thanking guests in a sincere, friendly manner. · Checking guests in on arrival and out on departure. · Posting charges to appropriate guest accounts. · Anticipating and addressing guests' needs, and resolving their problems and complaints. · Assisting guests with dis ...

Supervisor Front Desk

منذ 3 أيام

Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. · Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff. · Col ...

Agent-Front Desk-Lead

منذ 3 أيام

Defining and implementing front desk objectives and procedures. · Hiring and training staff and managing the shift schedules. · Tending to guests' complaints and questions and providing exceptional customer service. · Ensuring that the front desk and reception area is kept clean ...

Team Leader Front Desk

منذ 4 أيام

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure · Maintain effective communication with all related departments to ensure smooth service delivery · Maintain an awareness of rate levels to be sold on a daily bas ...

Assistant Front Office Manager

منذ 35 دقيقة

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. · Prioritize and delegate daily work responsibilities to front desk staff. · Train and guide front desk staffs to provide quality customer services. · Manage staffing s ...

Butler

منذ 35 دقيقة

Greet guests upon arrival and articulately explain details and amenities available. · Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoe shine, assist with reservations, and transportation) by making arrangement ...

Assistant Front Office Manager

منذ 35 دقيقة

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example · Encourages and builds mutual trust respect and coop ...

Assistant Front Office Manager

منذ 35 دقيقة

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures e ...

Style Talent Coach

منذ 4 أيام

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms · Assist Housekeeping manageme ...

Front Office Manager

منذ 35 دقيقة

Responsible for all front office functions and staff · Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable · As a department head directs and works with managers and employees to successfully execute all f ...

Regional Office Services

منذ 4 أيام

Responsible for the smooth running of local office operations, including administrative support, material supplies and front desk personnel, under the guidelines set forth by the Cluster Office Senior Manager. In addition, acts as the main liaison between Front Office (LoS) and B ...

Guest Service Supervisor

منذ 4 أيام

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively. · Assist all guests with disabilities and resolve all informational and directional queries from guests, train staff in all guest services and handle all c ...

Style Talent Coach

منذ 35 دقيقة

Inspect guest rooms public areas pool etc after being cleaned by Housekeeper to ensure quality standards · Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms · Assist Housekeeping management in m ...